collaborate with other members of the broader Benefits Team, including partners on the Health, Financial, and Work Life teams in supporting the overall design and delivery of a market-leading benefits package
partner with other internal business partners, including Legal, Procurement, and Workplace Investing
participate in and support multiple strategic projects, including Annual Enrollment and Benefit Experience Tours, RFPs/market scans and plan audits, program implementations, and ongoing vendor review meetings
manage vendor relationships and contracts
manage the day-to-day operational execution of the benefits plans, including annual legal plan filings, management of content on the benefits intranet site and other benefits communications, data feeds and eligibility file processes, and support for operational issues and member concerns
Requirements
Demonstrated experience managing health & welfare plans and associated vendors, including but not limited to medical, dental, vision, and pharmacy benefit programs in a large corporate environment
Ability to organize, prioritize, and pivot between multiple concurrent projects in a fast-paced environment while meeting critical and timely deadlines
Proven ability to work effectively in a team environment and across various business units, and to build and maintain working relationships to deliver results in a professional manner
Experience in project management and implementing new benefits or improvements to existing programs
Experience in managing vendor performance and contracts/service level agreements
Solid understanding of employer benefits design, benefits administration, and working knowledge of HIPAA, ACA, ERISA, and COBRA guidelines and practices and the ability to apply the same to day-to-day work as well as large initiatives
Experience handling eligibility feeds and data files
Ability to respond to associate questions with empathy; support resolution of situations timely and while protecting the integrity of the plan
Experience managing operational issues and processes, and assessing opportunities for mitigating risks, increasing efficiencies, and improving quality and process
Demonstrate critical thinking capabilities and be able to translate those ideas into actions through the projects you are supporting
Possess the intellectual curiosity to stay on top of the ever-evolving benefits market landscape to assess and evaluate emerging solutions for our suite of benefits
Strong written and verbal communication skills
Excellent analytical and financial skills
Benefits
comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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