Hybrid B2C Sales Advisor, Telecaller

at ilek

• Job title: B2C Sales Advisor, Telecaller
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: €23,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Toulouse, France

About the role

• B2C Sales Advisor converting leads into sales for ilek, a supplier of green electricity and biogas. Join a team dedicated to promoting sustainable energy practices in France.

Responsibilities

• Sell energy contracts to prospects based on qualified leads (primarily outbound calls)
• Retain customers who are about to leave
• Maintain a high conversion rate
• Incorporate informative and advisory elements into the sales pitch to build trust with our future customers (energy transition issues, energy-saving best practices, etc.)

Requirements

• You have prior experience in telephone sales
• You are proficient with common IT tools (Google Workspace and ideally Notion and Slack)
• You are motivated by challenges and have a commercial/sales mindset
• You are resilient and do not get discouraged by refusals
• You have strong listening and negotiation skills and are persuasive
• You manage stress and your emotions well
• You are organized and detail-oriented
• Bonus: you have an interest in the energy sector and, more broadly, the topics of the ecological transition

Benefits

• The opportunity to join a mission-driven, B Corp certified company
• 🧑🏽‍💻 Extensive onboarding and regular training
• 🧒 Parental & caregiver support: assistance for employees at every stage of their journey (paid Care days for sick children — extended to caregivers and people with a recognized disability (RQTH), one month normally paid at 80% covered at 100% after maternity or paternity leave, possible access to daycare places, etc.)
• 🏥 Health & wellness: 60% employer contribution to the Sidecare supplemental health plan
• ⚡️ Energy: a dedicated ilek offer for employees with a discount on energy bills
• 📖 CSE (works council): cultural gift vouchers, event ticketing and other benefits (Wellpass partnership, etc.)
• 🍴 Meals: Swile meal vouchers, 50% covered
• 🚋 Transport: 50% contribution to the transport subscription