About the role

  • Associate Director of Student Advising overseeing university-wide advising efforts at The Chicago School. Leading retention and success initiatives through collaboration and support for students in Chicago and Washington, DC.

Responsibilities

  • Reporting to the Senior Director of Student Advising, help manage the Student Advising Division within Student Support Services
  • Oversee the day-to-day operation of university-wide advising efforts
  • Lead the coordination and delivery of all advising processes
  • Provide vision, strategy, and guidance for college-wide retention and success efforts
  • Develop collaborative, working relationships with intradepartmental leaders, campus and academic leadership, and other student-facing departments
  • Serve as a key contact for one or more campuses, maintaining campus presence 3-4 days a week

Requirements

  • Master’s Degree required
  • Minimum 3+ years of progressive leadership experience in academic advising or student success programs
  • Proven track record in leading large teams and managing complex programs
  • Experience with training and customer service
  • Excellent critical thinking and problem-solving skills
  • The ability to display professionalism in all interactions
  • Experience with building or managing effective student support initiatives
  • Demonstrated success in implementation and improvement of student retention
  • Strong experience in managing a high level of work in a fast-paced environment
  • Excellent writing, interpersonal, and technological skills, including the use of Microsoft Office

Benefits

  • generous paid time-off
  • medical and dental coverage
  • company-paid life and disability insurance
  • retirement plan with employer contribution
  • multiple flexible spending accounts (FSA)
  • tuition reimbursement
  • professional development
  • regular employee appreciation events

Job title

Associate Director – Student Advising

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

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