Director of Implementations at RoomRaccoon focusing on delivery outcomes and performance management across implementation teams. Leading process improvements and ensuring high - quality go - lives at scale.
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Hybrid Associate Director – Student Advising
Posted 4 months ago
About the role
- Associate Director leading student advising efforts at The Chicago School. Collaborating with departments to enhance student success and overseeing advising operations.
Responsibilities
- Lead staff in development of excellent student and academic support service skills
- Support academic departments’ efforts to assist students with using their strengths to achieve success
- Monitor SSC progress and completion of intervention tasks
- Develop collaborative, working relationships with intradepartmental leaders and other student facing departments
- Collect data to assess retention and develop strategies for improvement
- Collaborate with departments to develop re-recruitment efforts for withdrawn students
Requirements
- Master’s Degree required
- Minimum 3+ years of progressive leadership experience in academic advising or student success programs
- Proven track record in leading large teams and managing complex programs
- Experience with training and customer service
- Excellent critical thinking and problem-solving skills
Benefits
- Generous paid time-off
- Medical and dental insurance coverage
- Life and disability insurance
- Retirement plan with employer contribution
- Multiple flexible spending accounts
- Tuition reimbursement
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