Associate Director shaping client engagement strategies and mentoring teams in Fulfillment at 1-800Accountant. Overseeing advisory, tax, bookkeeping services, and driving business growth.
Responsibilities
Support the development of and drive the execution of a comprehensive strategic vision for the Service Delivery organization.
Lead, mentor, and develop a team of Managers, empowering them to lead their respective teams.
Oversee the delivery of high-quality advisory, tax, payroll & bookkeeping services.
Provide strategic guidance on business planning, optimization, and compliance initiatives.
Monitor and manage key performance indicators (KPIs) and metrics to assess departmental performance.
Requirements
Bachelor's degree in Accounting, Finance, or related field; CPA, or Enrolled Agent
5-8 years of progressive experience in a client-facing role at an accounting or professional services firm.
Direct experience with tax compliance, bookkeeping, and payroll services is required.
A minimum of 3-5 years of experience managing other leaders (manager-level direct reports).
Proven ability to lead, inspire, and develop large teams and mentor other leaders.
Demonstrated success in building a positive and high-performing organizational culture.
Benefits
Eligibility: Benefits begin the 1st of the month after 60 days of employment.
Company-Paid Benefits: Basic Life Insurance and Long-Term Disability.
Optional Benefits: Various medical, dental, vision, and disability insurance options through United Healthcare, as well as Short-Term Disability, Critical Illness, Accident Insurance, Flexible/Dependent Care Spending, Health Savings Accounts, and Pet Insurance.
401K: Available after 6 months of employment with a company match and vesting schedule.
Paid Time Off (PTO): Varies for Non-Managers and Managers, along with paid sick time, bereavement leave, and paid company holidays.
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