Senior Director managing execution of clinical trial programs to advance gene therapy. Leading clinical operations, ensuring strategic execution, and mentoring clinical teams across multiple clinical programs.
About the role
- Strategic leadership role driving finance and customer-to-invoice transformation at Novartis. Collaborating with stakeholders to shape global technology roadmaps and enhance operational excellence.
Responsibilities
- Step into a strategic leadership role where your expertise will shape the future of finance and customer-to-invoice processes at Novartis.
- As Associate Director Business Partner Customer to Invoice, you’ll be the driving force behind global technology roadmaps, process innovation, and transformation programs that directly impact business continuity and operational excellence.
- Collaborating with senior stakeholders and cross-functional teams, you’ll champion automation, standardization, and governance while ensuring seamless delivery of high-impact solutions.
- Lead Change Advisory Boards for Customer-to-Invoice (C2I) processes to drive transformation and governance.
- Support global product owners in establishing governance and streamlining end-to-end C2I processes.
- Conduct regional risk assessments and ensure visibility of IT initiatives across all regions.
- Develop and maintain global technology roadmaps, managing lifecycle and upgrades of tools and applications.
- Co-own delivery of transformation programs enabled by technology, ensuring measurable business outcomes.
- Manage stakeholder relationships and align activities across functions and regions.
- Ensure operational stability while driving continuous improvement through automation and simplification.
- Oversee demand management, service reviews, escalations, and timely delivery of enhancements.
- Collaborate across IT and business teams to control dependencies and support CORE design processes.
- Act as escalation point, promoting alignment and resolution of issues and risks across stakeholders.
Requirements
- Degree in Business Administration, Computer Science, or a related field
- Proven experience in Customer-to-Invoice processes including billing, pricing, and contract management.
- Minimum 5 years’ experience with end-to-end S/4HANA implementation in a global organization.
- Strong stakeholder management skills with ability to build trusted partnerships across all levels.
- Demonstrated success delivering large-scale global solutions in complex, matrixed environments.
- Experience applying both Waterfall and Agile project management methodologies.
- Ability to translate complex technical solutions into clear business language.
- Strong verbal and written communication skills in English.
- High level of proactivity and ability to work independently.
- Leadership and people management skills.
- Experience within the pharmaceutical industry.
Benefits
- Relocation Support: Novartis is unable to offer relocation support: please only apply if accessible.
Job title
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Not specified
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