Strategic leadership role driving finance and customer-to-invoice transformation at Novartis. Collaborating with stakeholders to shape global technology roadmaps and enhance operational excellence.
Responsibilities
Step into a strategic leadership role where your expertise will shape the future of finance and customer-to-invoice processes at Novartis.
As Associate Director Business Partner Customer to Invoice, you’ll be the driving force behind global technology roadmaps, process innovation, and transformation programs that directly impact business continuity and operational excellence.
Collaborating with senior stakeholders and cross-functional teams, you’ll champion automation, standardization, and governance while ensuring seamless delivery of high-impact solutions.
Lead Change Advisory Boards for Customer-to-Invoice (C2I) processes to drive transformation and governance.
Support global product owners in establishing governance and streamlining end-to-end C2I processes.
Conduct regional risk assessments and ensure visibility of IT initiatives across all regions.
Develop and maintain global technology roadmaps, managing lifecycle and upgrades of tools and applications.
Co-own delivery of transformation programs enabled by technology, ensuring measurable business outcomes.
Manage stakeholder relationships and align activities across functions and regions.
Ensure operational stability while driving continuous improvement through automation and simplification.
Oversee demand management, service reviews, escalations, and timely delivery of enhancements.
Collaborate across IT and business teams to control dependencies and support CORE design processes.
Act as escalation point, promoting alignment and resolution of issues and risks across stakeholders.
Requirements
Degree in Business Administration, Computer Science, or a related field
Proven experience in Customer-to-Invoice processes including billing, pricing, and contract management.
Minimum 5 years’ experience with end-to-end S/4HANA implementation in a global organization.
Strong stakeholder management skills with ability to build trusted partnerships across all levels.
Demonstrated success delivering large-scale global solutions in complex, matrixed environments.
Experience applying both Waterfall and Agile project management methodologies.
Ability to translate complex technical solutions into clear business language.
Strong verbal and written communication skills in English.
High level of proactivity and ability to work independently.
Leadership and people management skills.
Experience within the pharmaceutical industry.
Benefits
Relocation Support: Novartis is unable to offer relocation support: please only apply if accessible.
Job title
Associate Director, Business Partner – Customer to Invoice
Director of Nursing providing leadership and implementing nursing policies at a facility. Ensuring quality care and managing nursing staff in compliance with regulations.
Development Director shaping and advancing fundraising strategy for immigrant rights at CIPC. Responsible for comprehensive fundraising efforts and organizational growth.
Director of Games at JustPlay overseeing game development and team leadership. Responsible for managing portfolios, defining success metrics, and driving execution across projects.
Key Accounts Director managing strategic healthcare accounts in Florida. Focusing on market penetration for Kerecis and Coloplast Advanced Wound Dressings.
Director overseeing trade compliance and customs consulting services for various industries. Leading a team to enhance client operations, compliance, and regulatory adherence.
Food Service Director managing dining operations at Aramark, ensuring client satisfaction and meeting food service targets. Leading teams and maintaining quality and sanitation standards.
Food Service Director managing dining operations and overseeing team performance at Aramark. Developing solutions for customer needs and ensuring compliance with safety and sanitation standards.
Food Service Director leading dining operations and customer service at Aramark. Ensuring safety, financial performance, and maintaining client relationships in food service.
Catering Services Director responsible for planning and executing catering operations across multiple units. Coordinating details, managing staff, and achieving financial goals in catering services.
Food Service Director managing dining operations with a focus on client relations and team development at Aramark. Leading food service solutions to meet customer needs and ensure compliance.