BU
Bundesdruckerei-GruppeFachinformatiker, IT-Operator – Operations Center
IT - Operator for monitoring IT services at Xecuro GmbH in Bonn. Collaborating on secure digital solutions in a proactive operational role.
About the role
- Qualificar as vendas realizadas pela rede credenciada, garantindo conformidade com as regras dos clientes contratantes
- Acompanhar a fila de qualificação de vendas, seguindo a ordem de prioridade informada pela gestão
- Interagir com áreas parceiras para resolução da solicitação do cliente
- Auxiliar no processo de validação de receitas e no processamento de reembolsos dos clientes, sempre que necessário
- Realizar abertura de chamados sempre que necessário
- Auxiliar nos demais jobs da área conforme necessidade operacional
Requirements
- Conhecimentos básicos em informática (Windows, Pacote Office (principalmente Excel) e E-mail)
- Atenção, concentração, pró-atividade e perfil analítico para execução das atividades
- Bom relacionamento interpessoal e boa comunicação (escrita e verbal) e foco no cliente
- Espírito de equipe
- Perfil dinâmico e ágil
- Vaga também para PcD
Benefits
- Cobertura de 50% para a compra de medicamentos gerais com receita médica e 100% para medicamentos prescritos voltados à saúde da mulher.
- Bem-estar 360º: Totalpass
- Conexa Saúde: terapia online
- Planos alimentares personalizados
- Check-up de bem-estar (saúde física e mental)
- Conteúdos de bem-estar físico e mental
- Plataforma com mais de 3.500 videoaulas para atividade física
- Plano de Saúde Amil (coparticipativo)
- Plano Odontológico Amil
- Seguro de Vida Metflife
- Vale refeição ou vale alimentação
- Valorização a diversidade
- No dress - code
- Auxilio home office
- Trabalho Híbrido
- Day-off de aniversário
- Ambiente animado e eventos (festas)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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