Head of Product overseeing Grubhub's product strategy and execution, impacting consumer marketplace, logistics, and B2B sectors.
About the role
- AVP supervising Banking and Capital Market operations, leading teams, and ensuring compliance with regulatory standards. Driving operational improvements and managing project deliverables.
Responsibilities
- Oversee the operation for Banking and Capital Market.
- Lead a team of Managers, ensuring efficient and effective service delivery, compliance with regulatory standards, and the implementation of best practices in banking service delivery.
- Maintain metrics and reporting for senior management and committee presentations.
- Support Clients Risk governance initiatives and working groups to facilitate alignment across key operational areas.
- Support first line operational/business risk program to assess, measure, monitor, mitigate, and educate at-risk business units regarding risk operations for various clients.
- Participate in implementation of new processes and procedures both internal and external due to regulatory changes and/or industry events.
- Collaborate with stakeholders to confirm comprehensive and consistent practices are followed to allow for a successful oversight client operations program.
- Perform incident reviews to identify control / process vulnerabilities and partner with various stakeholders to assess potential strategic / tactical remediation opportunities.
- Lead, mentor, and develop a team of engineers, technicians, and support staff. Conduct regular performance reviews and provide training and development opportunities.
- Oversee the commissioning of new WTP projects and the decommissioning of obsolete ones. Manage project budgets, timelines, and deliverables, ensuring projects are completed on time and within budget.
- Identify areas for improvement in operational processes and implement innovative solutions.
Requirements
- Bachelors degree in any stream must; Post Graduate/Masters in Finance stream preferred.
- Minimum 14-18 years of experience in the operations management for US clients in financial services industry; preferably in Fraud/AML/Chargeback.
- Demonstrate an understanding of various project management frameworks and requirements.
- Strong at identifying key control points and providing an assessment.
- Attention to detail, strong analytical, quantitative, and investigative problem-solving abilities; with the ability to make actionable recommendations.
- Strong proficiency with Microsoft Office products, specifically Excel and PowerPoint.
Benefits
- Willingness to travel as per need
- Strong commitment to safety, environmental compliance, and quality standards
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Advisor managing relationships with high net worth clients at UOB. Responsible for customer acquisition, portfolio management, and revenue generation strategies.
VP of Revenue overseeing revenue growth and go - to - market strategy for Bloq.it's smart locker solutions. Collaborating across teams in a fast - paced, innovative environment to drive scalable growth.
Regional Vice President overseeing a portfolio of hospitality properties in the United States. Strategic role driving operational efficiency and guest satisfaction with a focus on financial oversight.
Regional Vice President overseeing hospitality properties within the Northeast region of the United States. Leading strategic planning, operations management, and financial oversight for guest satisfaction and profitability.
Vice President of Operations leading service delivery organization at TeamLogicIT, a Managed Service Provider. Responsible for operational excellence, accountability, and scalable processes.
Vice President, Client Insights at Circana driving client growth through analytical solutions. Leading a high - performance team in delivering data - driven insights and strategic advantage for clients.
Senior Vice President, Care Excellence overseeing system - wide initiatives for quality, safety, and patient experience in healthcare. Leading teams to achieve high standards and accreditation in care delivery.
Senior Vice President overseeing technology strategy and operations for Carle Health. Leading clinical technology investments and innovations in a multi - hospital health system.
Client Success Manager in Aladdin Client Experience team overseeing service delivery and client inquiries. Collaborating with teams to solve complex problems for enhanced user experience.