Senior Vice President leading the US Asset Manager Relationship Management portfolio at State Street. Responsible for driving revenue growth and ensuring service excellence across client relationships.
Responsibilities
Own overall performance of the US Asset Manager Relationship Management portfolio, including revenue retention, organic growth, and margin discipline across ~$700M in revenue
Drive achievement of portfolio-level goals for organic growth, new business conversion, and share-of-wallet expansion
Lead, manage, and develop the Relationship Management team, setting clear expectations for performance, client engagement, and collaboration
Serve as the senior relationship owner for a defined set of strategic and complex client relationships, maintaining executive-level connectivity
Ensure contracted services are delivered to agreed standards and that issues are addressed promptly and effectively
Oversee negotiation and execution of complex client contracts and commercial arrangements
Provide regular, executive-level reporting on portfolio performance, client health, revenue trends, and risk.
Requirements
Bachelor’s degree required; advanced or graduate degree preferred
15+ years of professional experience, with significant experience in Financial Services, including Relationship Management, Client Service, or Sales
Demonstrated experience leading and developing teams in a complex, matrixed organization
Proven ability to manage senior client relationships and earn trust at the Executive Leadership level
Strong understanding of the Asset Management industry and institutional financial services
Excellent verbal and written communication skills, with the ability to influence across senior internal and external stakeholders
Strong commercial acumen, including experience driving revenue growth while maintaining cost-to-serve discipline
Ability to operate effectively in ambiguity and lead through change.
Benefits
our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans
Job title
Global Relationship Management – US Asset Managers, Senior Vice President
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