FA
Associate Product Manager handling the Fulfillment process at Farfetch. Collaborating with engineering and stakeholders to enhance product strategies and operational success.
About the role
- Utilise data and analytics to support product decisions and track performance
- Support the build and maintenance of dashboards and reports
- Support the delivery of strategy of customer management and treatment strategies
- Work in collaboration with Channel, Operations, Risk, Legal and our Platform teams
- Build an understanding of customer behaviour and product performance
Requirements
- Deep understanding of the mortgage product set
- Problem solving – bringing a creative approach to complex problem solving
- Critical & analytical thinking – critically evaluating existing strategies
- Risk management – the ability to assess risk from all aspects
- Customer centric – the ability to consider the customer and put yourself in the customers shoes
- Stakeholder management – able to influence stakeholders to improve outcomes for our customers
Benefits
- Flexible Working Options
- Extensive benefits package
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