Assistant Clients’ Right Advocate at Disability Rights California assisting individuals with developmental disabilities. Responsible for providing support and advocacy services while collaborating with community organizations.
Responsibilities
Work in-person in DRC’s Ontario office a minimum of two days per week, in collaboration with OCRA’s Inland Regional Center team.
Greet callers and provide initial response to requests for help.
Coordinate meetings and conference calls.
Process incoming and outgoing mail.
Apply screening guidelines to identify problems and determine appropriateness of advocacy services.
Provide information and referral to individuals who do not qualify for representation or services.
Process requests for materials and publications.
Assist in client and caller interviews.
Use electronic case management software to create case files, including recording required demographic data.
Collect data and generate reports.
Assemble evidence packets for use in administrative hearings and other proceedings.
Develop and update community referral information.
Strengthen and build relationships with local community-based organizations.
Assist in scheduling, organizing, and conducting training activities, and developing and producing educational materials.
Requirements
High school diploma or GED; plus 1 – 2 years related experience or training.
Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate.
Associate degree or Bachelor’s degree in a related field (Desirable).
Knowledge of statewide resources available to people with developmental disabilities.
Experience reviewing medical or educational records.
Contacts with disability organizations and/or within disability communities.
Experience providing training to a diverse range of people.
Proficiency with Windows-based applications including Microsoft Office and case management software.
Benefits
401k Match (8%)
Health Insurance (HMO Base and Buy Up Plans, PPO for out-of-area)
Dental Insurance
Vision Insurance
Basic Life Insurance
Long-term disability insurance
Flexible spending accounts (medical, dependent care, commuter)
Paid vacation
Paid wellness time
Eighteen paid holidays (including the last week in December)
Public Service Loan Forgiveness (PSLF) eligibility
Job title
Assistant Clients’ Right Advocate 1 – Bilingual English/Spanish
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