Hybrid Assistant Clients’ Right Advocate 1 – Bilingual English/Spanish

Posted 3 weeks ago

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About the role

  • Work in-person in DRC’s Ontario office a minimum of two days per week, in collaboration with OCRA’s Inland Regional Center team.
  • Greet callers and provide initial response to requests for help.
  • Coordinate meetings and conference calls.
  • Process incoming and outgoing mail.
  • Apply screening guidelines to identify problems and determine appropriateness of advocacy services.
  • Provide information and referral to individuals who do not qualify for representation or services.
  • Process requests for materials and publications.
  • Assist in client and caller interviews.
  • Use electronic case management software to create case files, including recording required demographic data.
  • Collect data and generate reports.
  • Assemble evidence packets for use in administrative hearings and other proceedings.
  • Develop and update community referral information.
  • Strengthen and build relationships with local community-based organizations.
  • Assist in scheduling, organizing, and conducting training activities, and developing and producing educational materials.

Requirements

  • High school diploma or GED; plus 1 – 2 years related experience or training.
  • Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate.
  • Associate degree or Bachelor’s degree in a related field (Desirable).
  • Knowledge of statewide resources available to people with developmental disabilities.
  • Experience reviewing medical or educational records.
  • Contacts with disability organizations and/or within disability communities.
  • Experience providing training to a diverse range of people.
  • Proficiency with Windows-based applications including Microsoft Office and case management software.

Benefits

  • 401k Match (8%)
  • Health Insurance (HMO Base and Buy Up Plans, PPO for out-of-area)
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Long-term disability insurance
  • Flexible spending accounts (medical, dependent care, commuter)
  • Paid vacation
  • Paid wellness time
  • Eighteen paid holidays (including the last week in December)
  • Public Service Loan Forgiveness (PSLF) eligibility

Job title

Assistant Clients’ Right Advocate 1 – Bilingual English/Spanish

Job type

Experience level

JuniorMid level

Salary

$50,000 - $58,922 per year

Degree requirement

High School Diploma

Location requirements

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