Area Manager leading 17 retail stores in North East region. Driving sales and customer service standards for a thriving outdoor retailer since 1997.
Responsibilities
Driving sales to achieve business budget and profit growth
To establish and maintain best practice in Customer care
Build a people Development strategy to support succession
Support and coach improvement in Visual Merchandising to achieve company standard
To deliver operational compliance across your stores
To act as a liaison between our Head Office, building and encouraging relations
To ensure adherence to company procedure and policy, protecting the company’s assets and brand and build a strong relationship with our people partners
Build strong relationships with key Head office partners to develop a robust strategy
To recruit, coach, develop and manage a high performing team to the standard required by Mountain Warehouse
Visit stores on a regular cycle to ensure consistency leaving a footprint to support actions and target increased visits to reverse under performance
Constantly looking for opportunities to grow profit by reducing costs
Driving Key Performance Indicators through the Store teams and ensuring stores are commercial for the market
Analysing business results and trends taking appropriate action to drive sales and profitability
Visiting stores and adding value by leaving clear and supportive actions to meet the business strategy and directions of your line manager
Recognising outstanding sales performance across your teams
Developing, sharing and implementing best practice across the area
Communicating regularly with the Regional Manager and Head Office, concerning problems and highlighting opportunities
Being an inspirational leader, demonstrating positive service and management techniques
Requirements
Proven successful track record in delivering service, sales and profit expectations at field level
A minimum 2 years field management experience, preferably in the Retail or Service Sector- apparel experience would be a huge advantage
Proven people management, communication and leadership skills
Demonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they arise
Benefits
Bonus scheme
Company Car
Pension Scheme
50% Employee Discount across Mountain Warehouse and Animal
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