VP, AI Strategy & Innovation at Synchrony defining AI vision and roadmap. Leading collaboration across technology and business teams to implement AI solutions.
About the role
- AI Solutions Specialist at Sabio Group focusing on enterprise-scale AI solutions. Leading client engagements and mentoring within a fast-growing team in CX transformation.
Responsibilities
- Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs.
- Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security.
- Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility.
- Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage.
- Act as an AI authority during sales cycles, influencing deal strategy and client positioning.
- Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions.
- Provide customer and market insights to inform Sabio’s product and proposition roadmap.
- Mentor junior and associate colleagues, building capability across the Presales team.
Requirements
- Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks.
- Deep understanding of CCaaS/contact centre operations and digital CX transformation.
- Awareness of security, compliance, and integration considerations in enterprise deployments.
- Commercial and financial awareness, including ROI modelling and TCO analysis.
- Strong understanding of competitive landscape in AI/CX.
- Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes.
- Confidence engaging with senior stakeholders, including C-level executives.
- Strong influencing and negotiation skills within competitive sales cycles.
- Ability to balance technical depth with commercial positioning.
- Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions.
- Resilience and adaptability in fast-moving, high-pressure environments.
Benefits
- This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.******Benefits may include:******Pension Scheme**Remote/Flexible work**Life insurance**Private health and dental care**Cycle to work**28 days paid holiday a year- (this includes three Sabio days)**LinkedIn Learning**Plus many more! (Benefits are dependant on your base location.)******The Small Print******Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
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