Design & Build Legal AI Agents: Collaborate with customers to understand their legal workflows (e.g., NDAs, MSAs, DPAs) and configure agents that handle intake, triage, contract review, and more.
Own End-to-End Implementation: Lead onboarding and deployment of legal-focused agents—scoping requirements, configuring workflows, and ensuring successful launches.
Legal Strategy Partner: Advise legal, legal ops, and procurement teams on best practices to scale their impact through automation while ensuring compliance and consistency.
Product Feedback & Roadmap Influence: Provide structured feedback to product and engineering to inform agent capabilities related to contract templates, fallback clauses, and approval logic.
Stakeholder Enablement: Deliver training and resources to help legal teams self-manage agents and continuously improve automation quality.
Cross-Functional Partnership: Coordinate across customer success, sales, engineering, and legal leadership to drive measurable impact for enterprise customers.
Advance Legal Agent Innovation: Bring field insights to help shape Zip’s long-term vision for AI-powered legal workflows.
Requirements
4+ years of relevant experience (e.g., Engagement Manager, Legal Ops Lead, Contracts Manager, Legal Tech Consultant, Product Manager, or similar).
Deep understanding of legal processes, contracting, and stakeholder dynamics within large organizations.
Strong technical curiosity and ability to influence AI agent design and behavior.
Excellent communication and change management skills across legal, procurement, and business stakeholders.
Proven ability to navigate ambiguity and deliver outcomes quickly in fast-paced environments.
Experience with CLM tools, redlining workflows, or legal automation platforms (Nice To Haves).
CS, Engineering, or Math degree—or equivalent technical fluency (Nice To Haves).
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