Collaborate with customers to understand their legal workflows (e.g., NDAs, MSAs, DPAs) and configure agents that handle intake, triage, contract review, and more.
Lead onboarding and deployment of legal-focused agents—scoping requirements, configuring workflows, and ensuring successful launches.
Advise legal, legal ops, and procurement teams on best practices to scale their impact through automation while ensuring compliance and consistency.
Provide structured feedback to product and engineering to inform agent capabilities related to contract templates, fallback clauses, and approval logic.
Deliver training and resources to help legal teams self-manage agents and continuously improve automation quality.
Coordinate across customer success, sales, engineering, and legal leadership to drive measurable impact for enterprise customers.
Bring field insights to help shape Zip’s long-term vision for AI-powered legal workflows.
Requirements
4+ years of experience implementing legal tools (ie. SimpleLegal, IronClad, LinkSquares, etc)
Deep understanding of legal processes, contracting, and stakeholder dynamics within large organizations.
Strong technical curiosity and ability to influence AI agent design and behavior.
Excellent communication and change management skills across legal, procurement, and business stakeholders.
Proven ability to navigate ambiguity and deliver outcomes quickly in fast-paced environments.
Bonus: Experience with CLM tools, redlining workflows, or legal automation platforms.
Bonus: CS, Engineering, or Math degree—or equivalent technical fluency.
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