About the role

  • Accurately prepare various types of mortgage statements for loans in arrears for both residential and commercial mortgages/line of credits within specified timeline for accounts under mortgage enforcement.
  • Post a variety of financial transactions, including incoming and outgoing payments, in a timely and accurate manner, which may involve multiple systems.
  • Accurately identify shortfalls and refunds in conjunction with receipt of up to date/payout funds and notify Default Officers/Specialists in a timely manner.
  • Ensure storage of all relevant documents in appropriate system(s).
  • Ensure all financial transaction involving a third party in default are accurate and completed in a timely manner.
  • Prepare and review discharge documents, provide to management for execution, and send the package to appropriate solicitor.
  • Update loan status, Risk Code, and BCAR weightings on appropriate system(s) as required based on specific timelines.
  • Update watch list for loans that are up to date or back in arrears.
  • Liaise daily with a variety of internal departments to address any unique ad hoc issues that may arise and seek timely resolution.
  • Understand and follow departmental policies, guidelines, and procedures.
  • Complete tasks assigned at the request of Management.
  • Review and investigate any balances in Sundry for files in Default and Recovery.
  • Gather data and accurately prepare assigned departmental reports as scheduled.

Requirements

  • Degree or diploma program in a related discipline with a minimum of 2-3 years’ experience in the mortgage industry.
  • In depth knowledge and understanding of company’s payments processes and policies.
  • Strong math and analytical skills.
  • Strong attention to detail.
  • Ability to meet tight deadlines.
  • Ability to balance multiple priorities simultaneously.
  • Strong organization skills.
  • Superior customer service skills.
  • Team-oriented.
  • Ability to solve problems and propose solutions.
  • Knowledge of various software including MS outlook, Word, with intermediate excel skills being a must.
  • Self-motivated with the ability to work with very little or no supervision.

Benefits

  • Competitive discretionary bonus
  • Market leading RRSP match program
  • Medical, dental, vision, life, and disability benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up while you care for your little one
  • Generous vacation policy and personal days
  • Virtual events to connect with your fellow colleagues
  • Annual professional development allowance and a comprehensive Career Development program
  • A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Job title

Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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