IN
Principal Technical Consultant leading the technical delivery of Intapp's innovative solutions. Collaborating with Principal Consultant to ensure successful implementation and client satisfaction.
About the role
- Responsible for sending performance reports: (debt report, negative penetration, churn funnel, clustering, and monitoring the main indicators of customer portfolio management and month-by-month volume variance per customer, among others);
- Manage service tickets (opening and tracking cards and requests for release and settlement of receivables);
- Monitor order management: (send reports three times a day with invoiced and pending orders, along with their statuses and reasons; interact with the GEL team to update billing forecasts and open tickets for release when necessary);
- Support cross-selling, focusing on updating information such as stock/availability, invoiced products, pending products and lead times;
- Provide administrative support to managers with hotel reservations, scheduling, preparing slides, consolidating materials, etc.
Requirements
- Experience: Administrative support to the commercial/sales team;
- Soft skills: Communication and interpersonal skills (very important); organization and analytical thinking;
- Technical skills: Proficiency in Microsoft Office, especially Excel and PowerPoint;
- Education: Bachelor's degree (completed)
Benefits
- 🕗 Flexible working hours
- 💙 Support for employees with a child with disabilities
- 💰 Variable compensation program
- 🏦 Private pension plan
- 💸 Longevity/service-time bonus
- 🧘🏻♀️ Online therapy & nutritional counseling
- 👶🏻 Newborn package
- 📚 Corporate university (training)
- 👓 Reimbursement for glasses and contact lenses
- 💊 Medication assistance
- 💉 Vaccination assistance
- 🏭 Market-standard benefits: Gympass, meal and food vouchers (VR/VA), transportation voucher (VT), health and dental insurance, life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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