Accounts Receivable Specialist at Sentrex Health Solutions handling overdue accounts and negotiating payments. Requires bilingual skills and 4+ years of collections experience.
Responsibilities
Manage portfolio assigned to reduce DSO, Bad Dept, improve Cash Flow and meet Key Performance Indicators (KPI)
Contact individuals or businesses with overdue payments through various communication channels (calls, emails, letters)
Negotiate payment arrangements and establish repayment schedules based on customers' financial situations
Advise customers on necessary actions and strategies for debt repayment
Locate and monitor overdue accounts using financial system
Handle confrontational situations tactfully, deescalating complaints and maintaining professionalism
Maintain accurate records of collection activities and customer interactions
Prepare and send collection letters to support collection efforts
Follow up on promises to pay to ensure commitments are met
Ensure all collection activities adhere to company policies, as well as federal and provincial regulations
Liaise with external parties such as banks, lawyers, and other agencies as necessary
Collaborate with supervisors and team members to review accounts and ensure delinquency levels remain within acceptable limits
Provide bilingual assistance to the team when required
Handle large volumes of documentation in an organized fashion
Other duties as assigned by your manager
Requirements
4+ years collection experience in a collection role
Bilingualism in English and French is a strong asset
Must have a comprehensive understanding of collection methods and provincial regulations
College or university degree in accounting
Excellent written and verbal communication skills in both languages
Detail oriented with strong problem-solving and negotiation skills
Proficiency with Microsoft Office (Excel, Word, Outlook)
Experience with software Sage and Kroll an asset
Be flexible and able to effectively work with the team and adapt to change in a positive manner
Ability to handle sensitive situations with empathy and professionalism
Benefits
Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Analyst in Accounts Receivable handling cash applications for aerospace and defense company. Responsibilities include reconciling payments and maintaining contact with collections and forecasting teams.
Accounts Receivable Representative supporting revenue cycle operations at New York - Presbyterian hospital. Ensuring efficient billing and patient satisfaction in a hybrid work environment.
Credit Manager overseeing a portfolio of client accounts to ensure timely payments. Collaborating with legal and administrative teams for issue resolution.
Accounts Receivable Associate focused on revenue reporting and variance analysis at Skybound Wealth Management. Supporting cash collections and pipeline conversion for informed decision making.
AR Specialist ensuring full cycle accounts receivable for a leading fiscal agent. Providing billing, payments, and collections support within various program contracts.
Accounts Receivable Analyst responsible for collections and cash receipt analysis for Liebherr. Managing customer accounts, payment plans, and reporting on past due accounts.
Accounts Receivable Specialist providing first - line credit and collection services in a dynamic finance team. Focused on enhancing collection efforts and driving process improvements.
Accounts Receivable Specialist at FIFA supporting financial operations for major sports events. Responsible for invoicing, compliance, and collaboration with internal teams.
Accounts Receivable Manager focusing on accurate customer invoicing and accounts receivable tracking. Collaborating with finance and sales teams to manage billing discrepancies and customer support.