Accounts Receivable Coordinator at Securitas Healthcare ensuring smooth payment processes and customer satisfaction through collaboration and effective account management.
About the role
- Accounts Receivable Specialist at Sentrex Health Solutions handling overdue accounts and negotiating payments. Requires bilingual skills and 4+ years of collections experience.
Responsibilities
- Manage portfolio assigned to reduce DSO, Bad Dept, improve Cash Flow and meet Key Performance Indicators (KPI)
- Contact individuals or businesses with overdue payments through various communication channels (calls, emails, letters)
- Negotiate payment arrangements and establish repayment schedules based on customers' financial situations
- Advise customers on necessary actions and strategies for debt repayment
- Locate and monitor overdue accounts using financial system
- Handle confrontational situations tactfully, deescalating complaints and maintaining professionalism
- Maintain accurate records of collection activities and customer interactions
- Prepare and send collection letters to support collection efforts
- Follow up on promises to pay to ensure commitments are met
- Ensure all collection activities adhere to company policies, as well as federal and provincial regulations
- Liaise with external parties such as banks, lawyers, and other agencies as necessary
- Collaborate with supervisors and team members to review accounts and ensure delinquency levels remain within acceptable limits
- Provide bilingual assistance to the team when required
- Handle large volumes of documentation in an organized fashion
- Other duties as assigned by your manager
Requirements
- 4+ years collection experience in a collection role
- Bilingualism in English and French is a strong asset
- Must have a comprehensive understanding of collection methods and provincial regulations
- College or university degree in accounting
- Excellent written and verbal communication skills in both languages
- Detail oriented with strong problem-solving and negotiation skills
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- Experience with software Sage and Kroll an asset
- Be flexible and able to effectively work with the team and adapt to change in a positive manner
- Ability to handle sensitive situations with empathy and professionalism
Benefits
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Accounts Receivable Specialist managing billing and cash flow for a consultancy firm. Collaborating with project managers and clients to enhance financial accuracy.
Junior Credit and Collection Assistant supporting Octal Philippines Inc. in managing accounts and processing collections. Responsibilities include negotiating payments and assisting the sales team with client concerns.
Assistente Pleno de Contas a Receber responsável por cobranças e conciliações bancárias em uma rede de franquias brasileira. Oferecendo experiência em um ambiente dinâmico e inovador.
Accounts Receivable Clerk handling invoicing and customer accounts for Redox. Supporting financial processes in a hybrid work environment during maternity leave cover.
Accounts Receivable Specialist driving AR projects and process improvements for Samsung in a dynamic environment. Engage and collaborate with various teams to optimize receivables performance.
Accounts Receivable Senior Manager overseeing AR processes, billing, and collections globally for DTN. Leading the AR team to optimize cash flow and ensure customer satisfaction in a fast - paced environment.
Accounts Receivable role managing customer accounts for Securitas Technology in a hybrid setting. Responsibilities include resolving customer queries, processing payments, and managing accounts.
Accounts Receivable Administrator handling cash application and customer relationships at Ecolab. Responsible for accounts receivable collections and ensuring data accuracy in order systems.
FIAR Analyst I supporting Marine Corps Systems Command in achieving financial statement auditability. Assisting with audit readiness and financial accountability controls.