Hybrid Accounts Receivable

Posted 2 months ago

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About the role

  • Accounts Receivable managing credit risk and recovering outstanding debts for 9HDIGITAL. Ensuring compliance with Maltese regulations while working flexibly in a hybrid environment.

Responsibilities

  • Actively manage and maintain customer accounts, proactively contacting debtors via phone.
  • Negotiate repayment plans and settlements in line with company policies, ensuring terms are clearly documented and consistently followed.
  • Ensure all collection activities strictly adhere to company policies, data protection (GDPR), and relevant Maltese and European legal standards concerning debt recovery.
  • Accurately record all communication and collection activities within the CRM/Accounting system.
  • Generate regular reports on collection performance, aging, and potential bad debt reserves for management review.
  • Identify root causes of late payments and collaborate with the Sales and Billing teams to improve internal credit control processes.
  • Assist in the reconciliation of customer accounts, resolving payment queries, and ensuring invoices are correctly applied.

Requirements

  • A minimum of 2 years of recent, hands-on experience in a dedicated Debt Collection, Credit Control, or Accounts Receivable role is mandatory.
  • Demonstrated working experience within Malta, with knowledge of local business practices and familiarity with Maltese legal processes related to debt recovery.
  • Excellent verbal and written communication skills in English.
  • Fluency in Maltese is considered an advantage.
  • Proven ability to handle difficult conversations and successfully negotiate effective payment solutions while maintaining a professional and diplomatic demeanor.
  • Competency with G-Suit and experience using accounting software or CRM systems.
  • Highly organised, meticulous attention to detail, strong administrative skills, and resilience under pressure.

Benefits

  • Work with a supportive and diverse team
  • Ample learning and development opportunities
  • A flexible working environment

Job title

Accounts Receivable

Job type

Experience level

JuniorMid level

Salary

€10 per hour

Degree requirement

No Education Requirement

Location requirements

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