Hybrid Accounts Receivable Representative II

Posted 2 weeks ago

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About the role

  • Processes claims: investigates insurance claims; and properly resolves by follow-up & disposition.
  • Verifies patient eligibility with secondary insurance company when necessary.
  • Bills supplemental insurances including all Medicaid states on paper and online.
  • Mails all paper claims.
  • Acts as a subject matter expert in claims processing.
  • Manages billing queue as assigned in the appropriate system.
  • Manages and resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement.
  • Processes denials & re-submissions in accordance with company policy, regulations, or third-party policy.
  • Updates patient files for insurance information, Medicare status, and other changes as necessary or required.
  • Keeps email inbox requests up to date at all times; checks for new messages on an hourly basis.
  • Mentors new hires; assists management and team lead with motivating and coaching employees to succeed as needed.
  • Maintains accurate and detailed notes in the company system.
  • Adapts quickly to frequent process changes and improvements.
  • Is reliable, engaged, and provides feedback as to improve processes and policies.
  • Attends all department, team, and weekly company meetings as required.
  • Appropriately routes incoming calls when necessary.
  • Meets company quality Meets patient service quality standards.

Requirements

  • 2-3 years of experience, preferred
  • High School Diploma, GED or equivalent work experience, preferred

Benefits

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Job title

Accounts Receivable Representative II

Job type

Experience level

JuniorMid level

Salary

$15 - $23 per hour

Degree requirement

High School Diploma

Location requirements

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