Hybrid Account Manager

at MarketStar

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $24 per hour
• Degree requirement: No Education Requirement
• Tech skills: React
• Location requirements: Hybrid, Ogden, United States

About the role

• Account Manager handling ExxonMobil accounts for MarketStar in Ogden, UT. Managing relationships and driving customer engagement in the auto industry.

Responsibilities

• Manage a designated territory of accounts with an associated revenue and sales quota
• Become an expert in handling relationships across both customer and ExxonMobil teams
• Act as the primary contact for resolving customer issues, coordinating with multiple support teams
• Retain existing business through strategic planning and customer engagement
• Discover and pursue upsell opportunities through customer discovery and organic conversations
• Identify new customers across the territory to increase net new customer acquisition by educating and enabling customers to purchase ExxonMobil products
• Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
• Provide insights, learnings, and recommendations to improve the sales process and how we support our customers
• Use client provided and self-guided training resources to stay up to date on knowledge of the product
• Attain daily, weekly, monthly, and quarterly targets
• Record customer interactions and engagement in CRM (Salesforce)
• Collaborate as a team player with your counterparts to create a strong culture focused on team growth and excitement

Requirements

• Previous experience in Account management with direct ownership for a sales quota
• Auto industry and lubricant sales experience preferred
• High proficiency in utilizing Excel to sort, filter, and run basic sales reports
• Exceptional written and verbal communication skills with the ability to communicate with high-level customer contacts
• The desire and ability to learn on the fly and do what needs to be done
• An innovative mind always willing and able to contribute creative solutions to problems as they arise
• The ability to think and react quickly to resolve issues and customer needs
• Able to multi-task, manage time effectively and adapt to change
• Proven track record for completing projects with associated deadlines

Benefits

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/ Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive health care coverage including medical, dental, and vision