Director of Helpline Partnerships shaping CAF’s programmatic partnerships and providing leadership for external facing programmatic infrastructure. Responsible for managing relationships with clinical partners, vendors, and research partners.
About the role
- Account Manager driving vendor performance and insights for Walmart at the Bluebird Group. Collaborate across teams while managing omni-channel processes and vendor relations in Bentonville.
Responsibilities
- Analyze and report on key vendor performance metrics to identify trends, opportunities, and risks
- Ensure alignment with internal goals and client objectives
- Develop, manage, and refine forecasting processes
- Provide actionable insights to support strategic planning
- Drive omni-channel processes across digital and in-store operations
- Own claims and defectives as needed
- Create dashboards, reports, and presentations that distill complex data into actionable insights
- Maintain accurate records of program agreements, pricing, item/order status, and planning updates
- Collaborate with internal teams to align timelines and supplier onboarding processes
- Manage QMS and Supplier Quote processes (Import) to support Sales and client needs
Requirements
- Bachelor's degree Business, Data Analytics, or a related field preferred
- 2+ years of experience in business analysis, data analytics, retail operations, or vendor management—Walmart or CPG experience preferred
- Strong data analysis skills with the ability to turn insights into clear recommendations
- Proficiency in Microsoft Excel; experience with Power BI, Tableau, or other visualization tools a plus
- Familiarity with Walmart platforms: Retail Link, Item 360, QMS, PLM, Bamboo Rose
- Excellent organization and project management skills
Benefits
- Cell Phone Plan or Reimbursement
- Medical
- Dental
- Vision
- HSA (with employer match)
- Short Term and Long-Term Disability
- Life Insurance
- 401(k) (with employer match)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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