Hybrid Account Director

Posted 2 weeks ago

Apply now

About the role

  • Builds and maintains strong business relationships by establishing trust and credibility at all levels in the client's organization, including senior management.
  • Establishes regular communication with clients to ensure their satisfaction and facilitate our long-term profitability and growth.
  • Persuades clients as a strategic partner with a perspective they can trust.
  • Guides client planning and forward-thinking via established industry knowledge to support the agency's recommendations.
  • In-depth understanding of omnichannel marketing concepts and campaigns, including best practices across digital channels, data management, analytics, and related technologies.
  • Drives the growth of client accounts by identifying challenges and pursuing upsell opportunities.
  • Collaborates with key leaders to present effective solutions that engage clients and generate excitement for additional projects.
  • Supports new business efforts by actively participating in strategy sessions, attending pitches, and delivering presentations when appropriate.
  • Ensures the accurate management of the account financials, including managing reporting.
  • Leads and reports on monthly and quarterly forecast updates for the assigned client account(s).
  • Displays personal ownership and responsibility for the client account by handling all elements from the briefing to the scope execution.
  • Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget.
  • Directs, coaches, and motivates the client services team to effectively deliver for our clients.
  • Acts as the client’s champion internally and brings their point of view to our work.
  • Expert on the client account, target audiences, and competitive landscape to contribute toward business solutions for their business, ensuring our solutions align with their goals.
  • Successfully serves as a point of authority and/or source of advice for assigned client(s).
  • Responsible for brand planning, strategic and tactical deliverables, and contributing to budget planning.
  • Demonstrates influence and diplomacy in written and verbal presentations.
  • Builds strong relationships with all functional team leads, ensuring the client’s objectives are consistently met.
  • Exhibits effective working relationships across CGL capabilities to drive complex projects from both a strategic and business relationship perspective.
  • In-depth understanding of omnichannel marketing concepts and campaigns, including best practices across digital channels, data management, analytics, and related technologies.
  • Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget.
  • Expert on the client’s business, customers, and competitive environment.
  • Leads meetings and contributes strategically not only in tactics but also in positioning and planning.
  • Understands client performance metrics and takes initiative to align their personal goals by analyzing progress, providing constructive feedback, and implementing tailored strategies for success.
  • Effectively manages, guides, and coaches direct reports by staying involved in their development and providing valuable feedback, guidance, and encouragement.
  • Takes an active role in mentoring junior team members and alerts them to opportunities for mentorship across CGL to achieve career goals.

Requirements

  • 10+ years of healthcare or life sciences agency experience or experience in a fast-paced life sciences/healthcare organization.
  • AOR/DAOR agency experience preferred.
  • Bachelor's degree in marketing, communications, or a related field.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Client-facing presence and interaction with C-Suite level must be demonstrated.
  • Flexible and agile, with the ability to quickly change course when the need arises.
  • Strong analytical and strategic-thinking abilities to carefully manage details while juggling multiple projects.
  • Ability to put together professional-looking documents and presentations.
  • Strong presentation/public speaking skills.
  • Ability to focus and work under pressure during tight deadlines with humor, tact, and professionalism.
  • This role requires the ability to be onsite at client 2-3 days per week in Princeton, NJ.

Benefits

  • Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
  • 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
  • Parental Leave. Generous paid time off for parents to bond with their newest addition
  • Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
  • And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!

Job title

Account Director

Job type

Experience level

Lead

Salary

$120,000 - $150,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job