Handle all Udemy Business outbound inquiries as a front-end sales Account Development Representative (ADR)
Focus on outbound prospecting by identifying and reaching out to new potential customers
Initiate conversations with key decision-makers, uncover their business challenges, and position Udemy Business as a solution that drives growth and employee development
Maintain a high cadence of activities through calls, video meetings, emails, and social media to develop inbound inquiries
Schedule product demonstrations with Account Executives to further assess a prospect's business and potential for partnership with Udemy Business
Understand and convey the Udemy Business mission, value proposition, and product; become a brand ambassador
Conduct strategic research, proactively engage prospects, and persist to generate high-quality opportunities for the sales team
Requirements
Fluency in both Spanish and Italian
Experience in business development (preferably outbound), sales or related field experience
Self-motivated with a team player mentality
Ability to develop compelling customer stories that deliver results, with a strong attention to detail and active listening
Outstanding organisational and time-management skills, ability to prioritise tasks and manage ambiguity
Excellent communication, interpersonal, organizational and telephone skills
Ability and desire to work in a fast-paced, feedback-driven environment
Active listener and determined; collaborative mindset
Analytical problem solving and proactiveness/initiative
Comfort with using various technologies and adaptability
In-office presence required three days a week (Tuesday, Wednesday, Thursday) in Dublin, Ireland
Benefits
We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first.
Learning & Development team support to ensure continuous progression
Unlimited access to Udemy courses
Monthly UDays (meeting-free professional development days)
Generous annual professional development stipend / budget
Region-specific benefits (links provided for Australia, India, Ireland, Mexico, Turkiye, US)
Flexible work culture
Opportunities to participate in company hackathons and experimentation
Recognition by Great Place to Work
Benefits intended to provide protection and care for you and your family (varies by region)
Job title
Account Development Representative, Italian and Spanish
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