it-support

Heimdal is an industry-leading unified and AI-powered cybersecurity solutions provider established in Copenhagen in 2014.

With an integrated approach to cybersecurity, Heimdal has dramatically boosted operational efficiency and security effectiveness for over 15k+ customers globally.

Heimdal empowers CISOs, Security Teams, and IT admins to enhance their SecOps, reduce alert fatigue, and be proactive using one seamless XDR security platform.

Our award-winning line-up of 10+ fully integrated cybersecurity solutions span the entire IT estate, allowing organizations to be proactive, whether remote or onsite.

That's why our XDR suite and managed services offer solutions for every attack surface, whether at the Endpoint or Network, in Vulnerability Management, Privileged Access, implementing Zero Trust, thwarting Ransomware, preventing Business Email Compromises, and much more.

Find out more by visiting: www.heimdalsecurity.com

Heimdal®

• Configures equipment for new employees;
• Keeps the asset list up to date;
• Solves hardware and software issues;
• Manages AD accounts;
• Checks received security alerts and escalates them if necessary;
• Helps implementing new software/hardware solutions;
• Must work from the office when it’s needed.

Junior IT Support – System Administration

Junior IT Support helping with system administration for employees at Heimdal, a cybersecurity company. Responsibilities include troubleshooting and onboarding new staff while working hybrid in Bucharest.

Aukera is a renewable energy company focused on leading the global transition to clean energy across Europe. We are dedicated to making a positive contribution through the creation of long-term value for all our stakeholders on a socially and environmentally sustainable basis.

We specialise in renewable investments and development in Europe, from early-stage development and co-development to acquiring ready-to-build projects and constructing the projects ourselves. We have a steadfast commitment to local communities.

We have quickly established an international presence with local teams and partners in the UK, Germany, Italy, Romania and Belgium. We are actively looking for professionals that share our passion for a career in building a sustainable future. Get in contact today to find out more about joining our growing team.

Aukera Energy

• Assist with administrative activities across Aukera’s Microsoft-focused environments, including user account management, device and endpoint administration, and software update support
• Support ongoing software licensing activities
• Help manage Aukera team members' IT hardware needs, assisting with acquisition, tracking and issue resolution for devices across Aukera offices
• Support identification of suppliers and products within budget and system requirements
• Assist in analyzing and configuring acquired software tools into Aukera's environment.
• Support onboarding of new employees, ensuring their IT setup and equipment are prepared for their start
• Help implement security measures to safeguard company data and systems
• Assist team members with troubleshooting IT-related issues
• Contribute to developing and documenting standard operating procedures for Aukera's day-to-day IT processes
• Assist with management of IT hardware stock
• Help prioritize tasks and support relationships with Aukera's helpdesk vendor

Junior IT Support – Paid Internship

IT Intern supporting Aukera's global IT operations with Microsoft 365 administration and user management. Building skills in IT administration and troubleshooting within a dynamic international environment.

Qualysoft is an independent IT consultancy based in Vienna, founded in 1999. It specializes in delivering innovative technology solutions focused on business applications, CRM consultancy, ERP consultancy, marketing automation, and software engineering. With over 25 years of experience, Qualysoft utilizes advanced technologies such as AI and data analytics to help organizations streamline operations and enhance customer experience across various industries, including banking, manufacturing, and telecommunications.

With 25 years of experience serving more than 250 international clients, we are a one-stop shop for IT services and digitizing business needs. Powered by more than 350 specialists in Central and Eastern Europe, we have the expertise to close the gap between technology and your business growth.

Qualysoft

• Lead the deployment and configuration of Oracle Cloud ERP modules (PO, AP, AR, FA, FUN, GL);
• Produce functional specifications and configuration documents, act as subject matter expert for the end-to-end expenses process from Procurement to Payments, configure and manage approval workflows for invoices, purchase orders and general ledger;
• Lead the reporting stream including OTBI, Smart View and BI reports, support business users through functional testing, training and change management;
• Monitor project progress and ensure delivery against milestones, prepare and deliver presentations to project committees and steering committees.

Enterprise Architect

Oracle Enterprise Architect leading deployment of Oracle Cloud ERP solutions in a software consulting firm. Focusing on functional specifications and managing reporting streams within various business processes.

Infotree Global Solutions is a staffing and workforce management company that aims to meet the career needs of individuals while ensuring client satisfaction through its resources. It is heavily focused on recruitment and consultant care, providing opportunities across various industries such as automotive, engineering, IT, finance, and banking. Founded in 2002, Infotree Global Solutions operates globally, with more than 5,000 coworkers and 400 recruiters in 150 countries. The company is committed to delivering quality placements that lead to lifelong careers, supported by a dedicated team of recruiters and consultant care representatives.

Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation.  From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.  

Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies, and some of the world’s largest nonprofit organizations.  Our sustained growth is attributed to our focus and commitment to our thousands of full-time professionals.  In today’s market, where high-quality dedicated individuals are in demand; Infotree Global recognizes that an emphasis on understanding, achieving, and exceeding our employee’s goals, aspirations and overall experience is paramount. This “people over profits” mindset has yielded tremendous success for our employees and clients.  Our employees have a vast array of assignments available across the world to help achieve and exceed their career goals and our clients have motivated, dedicated, and hardworking professionals on their team.  We are here to help the best talent work with the greatest companies to produce innovative results in a variety of industries including but not limited to IT, Engineering, Clinical, Skilled Trades, Finance and Accounting.  

Our mission’s success is supported by several industry awards and accolades. If you are looking for a committed and understanding partner, your search ends here.

Infotree Global Solutions

• Provide helpdesk support across a broad range of travel technology products, covering both functional and technical topics.
• Manage incidents via multiple support channels, including but not limited to phone, web submissions, chat, and email.
• Identify, analyze, and accurately troubleshoot reported issues to minimize impact on users.
• Resolve issues directly where possible or escalate them to the appropriate internal teams or service providers in line with established escalation procedures.
• Adhere to defined resolution and escalation timelines to ensure high service quality and continuously strive to improve performance.
• Expand product and application knowledge on an ongoing basis to enable fast and effective problem identification and resolution.
• Log, monitor, and track incidents using an incident management system, ensuring timely updates and proper resolution.
• Support the identification of recurring issues and trends to help improve overall service quality and user satisfaction.
• Take ownership of issue resolution for key customers.
• Ensure all interactions are handled promptly, professionally, accurately, and in accordance with internal policies.
• Actively promote available self-service support options where appropriate.

Premier Helpdesk Analyst, German

Helpdesk Analyst providing advisory and technical support across travel technology products. Seeking candidates with GDS knowledge, especially in Galileo and customer-facing experience.

<Base.com> is a cloud-based e-commerce operations platform (formerly BaseLinker) that centralizes order, inventory, listing, shipping, and workflow automation across marketplaces, online stores, carriers and accounting systems. It provides modules for order management, product and warehouse management (WMS), marketplace listing and repricing, shipping management, workflow automation, AI-assisted bulk operations and B2B integrations (Base Connect), with hundreds of marketplace, store and carrier integrations and plans for businesses from startups to enterprises.

Base is the all-in-one ecommerce management platform built for brands ready to scale without the chaos. Trusted by over 30,000 sellers including Samsung, Philips, and Decathlon, Base centralizes operations across Product Listings, Inventory, Orders, and Fulfillment. With 1500+ integrations like Shopify, Amazon, Walmart, TikTok Shop, and QuickBooks, Base connects the entire commerce stack so teams can move faster and work smarter.

Whether you're managing one storefront or selling across marketplaces, Base replaces spreadsheets and disconnected tools with real-time visibility, smart automation, and flexible workflows. 

Start your 14-day free trial to see how Base can help you streamline operations and accelerate growth with one unified system.

Base.com

• Asigurarea suportului de primă linie pentru clienți și utilizatori.
• Asigurarea satisfacției clienților în legătură cu produsele, serviciile și funcționalitățile oferite de platforma noastră.
• Preluarea end-to-end responsabilitatea fiecărei solicitări, de la recepționare până la rezolvare și confirmarea satisfacției clientului.
• Diagnosticarea și rezolvarea problemelor raportate de utilizatori.
• Colaborarea cu echipele tehnice pentru rezolvarea problemelor.
• Dezvoltarea și actualizarea bazei de cunoștințe (knowledge base) a departamentului global de Suport IT.
• Testarea noilor funcționalități.
• Participarea la proiecte suplimentare, în funcție de punctele tale forte și de competențe.

IT Support Specialist

IT Support Specialist providing first-line support for customers and users of an e-commerce platform. Collaborating with technical teams to diagnose and resolve reported issues across various services.

• Configures equipment for new employees
• Keeps the asset list up to date
• Solves hardware and software issues
• Manages AD accounts
• Checks received security alerts and escalates them if necessary
• Helps implementing new software/hardware solutions
• Must work from the office when it’s needed

Junior IT Support role at Heimdal® aiding onboarding of new employees and troubleshooting. Involves equipment configuration, software implementation, and issue resolution in a hybrid work setting.

Hybrid IT Support Technicians roles in Romania

Browse 6 hybrid it support technicians roles hiring in Romania plus related opportunities such as support engineer, network operations and network engineer.

6 jobs found

Junior IT Support – System Administration

Heimdal®

Junior IT Support – Paid Internship

Aukera Energy

Enterprise Architect

Qualysoft

Premier Helpdesk Analyst, German

Infotree Global Solutions

IT Support Specialist

Base.com

Junior IT Support – System Administration

Heimdal®