support-engineer

LEVL’s patented solution leverages both physical and digital layer device intelligence to balance the tradeoff between network privacy and user experience. 
LEVL uses a passive out-of-band approach to discover, identify and verify all devices attempting to access the network, using identifiers already present on every wireless device. This gives customers convenient and strong wireless device intelligence that is both private and requires no action of the user.

LEVL

• Monitor IT services and systems.
• Provide first-line customer support for B2B clients.
• Create and manage support tickets.
• Perform basic database checks.
• Document and pass on relevant information to the next shift.
• Follow established processes to ensure service quality.

NOC Monitoring & Support Analyst – Fixed-term, Parental Leave

NOC Monitoring & Support Analyst for CUJO AI ensuring smooth IT service operations with a focus on monitoring and support.

NOC Monitoring & Support Analyst ensuring 24/7 smooth running of services for network providers in Lithuania. Engaging in monitoring, documenting, and customer support activities.

Wallee Group is a company that provides comprehensive payment solutions for businesses of all sizes. Their platform offers modern payment methods including card payments, mobile payments, and unattended payments via terminals and online systems. Wallee Group specializes in providing integrated payment services for eCommerce, retail, hospitality, and more, all through a centralized, cloud-based portal.

easy pay any way. wallee is your omnichannel payment service provider. Process payments via our online payment gateway as well as our payment terminals.

Wallee Group

• Provide advanced-level support for payment terminals, including hardware and software troubleshooting, installation, and configuration that require in-depth knowledge.
• Collaborate with Experts for problem resolution.
• Act as the primary point of contact for key-clients experiencing issues with payment terminals, providing timely and effective solutions.
• Diagnose and resolve technical issues related to payment processing, including connectivity issues, transaction errors, and hardware malfunctions.
• Conduct training sessions for clients and employees on the proper use and maintenance of payment terminals.
• Work closely with internal teams (e.g., product management, sales, and finance) and external vendors to ensure smooth operations of payment terminal systems.
• Mentor Junior support agents.
• Manage and resolve customer escalations effectively.

Technical Support Specialist

Technical Support Specialist providing support for payment terminal systems with a focus on troubleshooting and training. Collaborating with clients and internal teams for effective issue resolution.

Newsec, a service company in real estate and beyond, offers investors, property owners and tenants a full range of services within the five business areas Property Asset Management, Advisory, Investment Management, Digital Accelerator and Energy Transition. Newsec was founded in 1994 and has some 2 400 co-workers across the seven Nordic and Baltic countries. 

Twice a year, Newsec publishes a comprehensive market analysis: Newsec Property Outlook. Get your own copy of the latest edition at http://www.newsec.com/npo 

Careers
At Newsec you work with leading specialists in the Northern Europe region’s property market. You will find colleagues here with extremely high knowledge and motivation, and everyone is expected to take major responsibility right from the start. If you are interested, please visit our Careers site at http://www.newsec.com/about-us/careers/

Newsec

• Prepare sales support materials and analytical packs using data from public sources (e.g., cadastral data, property registries, and related documentation).
• Research and compile property information for commercial client requests (buy/lease/development scenarios).
• Maintain and continuously update availability data across platforms (e.g., Aruodas) and internal databases.
• Build and manage sales leads lists and property shortlists based on defined criteria.
• Translate complex client briefs into structured research tasks (e.g., finding land plots suitable for industrial development using multiple indicators).
• Deliver analysis quickly and clearly so brokers can act fast (e.g., start outreach and cold calls with confidence).
• Improve internal research and data workflows by leveraging AI tools and automation where appropriate.

Sales Support Analyst

Analytical role supporting brokerage team with fast, high-quality market and property analysis at Newsec. Focused on data handling, research, and preparing materials for brokers.

• Provide support and troubleshooting for payment terminal systems.
• Act as the primary point of contact for key-clients experiencing issues with payment terminals, providing timely and effective solutions.
• Diagnose and resolve technical issues related to payment processing, including connectivity issues, transaction errors, and hardware malfunctions.
• Conduct training sessions for clients and employees on the proper use and maintenance of payment terminals.
• Manage and resolve customer escalations effectively.
• Mentor Junior support agents.

Technical Support Specialist, Terminals

Technical Support Specialist for payment terminals at Wallee Group AG in Vilnius, providing advanced-level support and troubleshooting. Collaborating with clients and teams for effective problem resolution in a hybrid work environment.

Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, and Australia. For more information, visit www.bazaarvoice.com

Bazaarvoice

• First point of contact for all post-sale client interactions
• Receives all inbound client requests that derive from tickets via emails and escalations from internal colleagues.
• Manage the community portal and engage clients to resolve questions and requests within the community portal.
• Analyzes semi-complex problems, identifies solutions, and executes to solve with limited management oversight.
• Owns resolution for standard requests including marketing best practices, technical troubleshooting, billing inquiries, ROI reporting, moderation guidelines.
• Maintains client loyalty by serving customers above and beyond their expectations.
• Uses tools and troubleshooting techniques and exercises good judgment in decision-making in order to routinely deliver exceptional client support at all times.
• Educates and assists other departments within Bazaarvoice regarding systems, tools, and processes for the management and resolution of client requests.
• Responsible for writing standards & guidelines to improve scalability and quality.
• Engages in minor issues directly with clients but escalates any non-day-to-day events.
• Understands the client experience and is proficient in the tools that clients interface with.

Technical Support Analyst – Tier 1

Technical Support Analyst providing exceptional customer service to US clients. Engaging in problem-solving and maintaining client loyalty with a dynamic work schedule.

Hybrid Support Engineers roles in Lithuania

Browse 6 hybrid support engineers roles hiring in Lithuania plus related opportunities such as it support.

6 jobs found

NOC Monitoring & Support Analyst – Fixed-term, Parental Leave

LEVL

NOC Monitoring & Support Analyst – Fixed-term, Parental Leave

LEVL

Technical Support Specialist

Wallee Group

Sales Support Analyst

Newsec

Technical Support Specialist, Terminals

Wallee Group

Technical Support Analyst – Tier 1

Bazaarvoice