supply-chain

Love, Bonito is a fashion retail company offering a range of women's clothing and accessories. The brand specializes in designing apparel for everyday wear and special occasions, with collections that include dresses, tops, knitwear, and more, tailored for real women's lives. Love, Bonito provides an online shopping experience with loyalty rewards and exclusive member benefits, catering primarily to customers in Australia and Singapore. They focus on contemporary styles and trends, aiming to make every woman feel confident in their fashion choices.

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 300 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 5 markets, retail franchise in Cambodia, and international e-commerce to 10 other markets - China, Australia, New Zealand, US, Canada, Japan, Philippines, Vietnam, Thailand and Brunei. The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

Love, Bonito

• Manage the end-to-end execution of returns inbound operations across multiple 3PL distribution centers
• Coordinate the flow of returned inventory from both e-commerce and retail channels into the warehouse network
• Ensure returned inventory is received, inspected, processed, and made available in the system within defined turnaround times
• Work closely with DC teams to prioritize returns receiving and putaway based on operational priorities and inventory needs
• Ensure inbounded quantities are accurately reflected in WMS and ERP systems (e.g., SAP) upon receipt
• Investigate and resolve inbound discrepancies including shortages, overages, mis-receipts, or system mismatches
• Support inventory reconciliation activities related to returns inbounding.
• Provide regular updates to stakeholders on returns status, delays, and risks to inventory availability
• Conduct root cause analysis on recurring operational or inventory issues and work with 3PL partners and internal teams to implement corrective actions

• Identify and drive process improvements or key initiatives to enhance returns processing efficiency, inventory visibility, and operational accuracy across the warehouse network
• Support the implementation of new operational workflows, system enhancements, or automation initiatives to strengthen reverse logistics capabilities

• Act as the primary point of contact for 3PL partners on reverse logistics operations, with working knowledge of inbound and outbound warehouse processes
• Monitor and track operational KPIs and SLAs for returns inbounding, ensuring timely processing and adherence to agreed service levels
• Identify recurring execution issues and work with 3PL partners to drive corrective actions
• Conduct root cause analysis for delays or performance issues and drive corrective actions with 3PLs
• Work closely with 3PL partners to continuously improve operational efficiency, inventory accuracy, and returns processing performance

• Provide operational support for outbound fulfilment and inbound processing during peak periods or issue escalation
• Support DC teams in resolving outbound delays, inbound backlogs, or exception cases
• Assist in root-cause analysis for outbound or inbound-related issues that may impact customer experience

• Conduct regular visits to the Indonesia DC to review inbound, outbound, and returns operations validating processes and SLAs
• Build strong working relationships with warehouse teams through presence, follow-up, and accountability
• Support on-site execution during critical launch periods or operational escalations
• Support issue resolution and continuous improvement initiatives

Supply Chain Executive – DC Returns Operations

Supply Chain Executive managing returns operations and inventory at multiple 3PL warehouses in Indonesia. Involved in logistics, operational improvements, and field engagements for efficient processes.

• Input order into SAP for retail deliveries (replenishments & new arrivals), ensuring timely and accurate processing
• Coordinating with warehouse, commercial and retail teams to ensure appropriate planning of delivery to store, enabling high efficiency for inbounding.
• Input order into SAP for trade partners, ensuring timely and accurate processing
• Input order into SAP for sponsorship orders, working closely with Marketing team, ensuring timely and accurate processing
• Input order into SAP for orders extracting from SG & HK warehouse, ensuring timely and accurate processing
• Working closely with accounts team to ensure timely documentation so that closing is done smoothly
• Assist to inform LB Franchises on current stock levels and coordinate shipment initiations and processing of shipment documents
• You will be expected to do some covering for team members within the Omnichannel Operations team when members are on leave. You will be able to learn more about other aspects of our function!

Supply Chain Executive – Omnichannel Ops, Order Management

Supply Chain Executive managing order processing within SAP for Love, Bonito’s retail and trade partner deliveries.

LanciaConsult is a global consulting company that specializes in delivering complex business changes and transformations. Established in 2012, it offers a range of services including digital transformation, technology advisory, strategic and organizational advisory, and enterprise performance management. LanciaConsult works with a diverse client base, ranging from global corporations to non-profits, focusing on creating lasting positive impacts through strategic insights and effective implementation. The company prides itself on its deep understanding of customer needs, providing tailored solutions that bring value and drive innovation.

We are LanciaConsult, a fast growing business, technology and marketing consultancy serving clients around the world from our offices in Europe and Asia.We set up LanciaConsult in Singapore in 2012 as we were frustrated with the consultancy sector shifting from advisor to supplier. We felt that the pursuit of high revenue projects or large scale outsourcing meant that the solutions proposed met the consultants’ needs and not necessarily the clients’.When we founded LanciaConsult, our mission was to provide our clients with the right solutions for their business; solutions delivered by real people with relevant experience from start to finish.Today, from our offices across Asia-Pacific and Europe we help organisations overcome challenges and realise opportunities through our range of business, technology and marketing consulting capabilities.

LanciaConsult

• Conduct discovery, analysis, and requirements gathering to identify areas of improvement
• Design ERP-driven solutions and apply ERP knowledge to NetSuite, contributing to solution architecture, configuration, and delivery
• Collaborate with clients and project/technical teams to define project scopes, objectives, and deliverables
• Document functional requirements, design and implement solutions, prepare materials for training and enablement workshops
• Manage project risks, and activities across the full ERP lifecycle—from pre-sales to post-go-live support
• Engage with internal and external stakeholders to ensure alignment and successful project outcomes
• Design and facilitate workshops, deliver training, and craft change management plans that support user adoption and long-term client success

Technology Consultant – Supply Chain & Logistics

Technology Consultant specializing in Supply Chain & Logistics operations at LanciaConsult. Engaging in ERP-driven solutions and client business transformations in Jakarta.

Hybrid Supply Chain Managers roles in Indonesia

Browse 3 hybrid supply chain managers roles hiring in Indonesia plus related opportunities such as procurement and operations.

3 jobs found

Supply Chain Executive – DC Returns Operations

Love, Bonito

Supply Chain Executive – Omnichannel Ops, Order Management

Love, Bonito

Technology Consultant – Supply Chain & Logistics

LanciaConsult