Process Analyst optimizing end - to - end customer care processes at Tenpo, Chile's first Neobank. Analyzing and redesigning workflows to enhance efficiency and customer experience.
Process Analyst optimizing end - to - end customer care processes at Tenpo, Chile's first Neobank. Analyzing and redesigning workflows to enhance efficiency and customer experience.
Customer Care and BackOffice Analyst managing post - sales operations and legal claims in the automotive sector. Enhancing customer service through effective communication and support processes.
Support Specialist monitoring platforms and resolving customer service tickets in a hybrid environment. Engaging with clients and categorizing support requests efficiently.