marketing-operations

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

PointClickCare is the market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation. We connect post-acute and acute care settings, people and systems like no other company. Our steadfast commitment to our culture and to providing growth opportunities to our employees is evidenced by recent recognition of PointClickCare as one of Canada’s best-managed companies and most admired corporate cultures.

PointClickCare

• Hands-on development and execution of journey-based marketing campaigns including campaign assets, segmentation, list management, campaign flow, form creation, testing, tracking, and reporting.
• Ensure that we are operating in compliance with applicable privacy laws such as CASL and GDPR.
• Management of platform performance and database health, including users, roles, workspaces, programs, sync/system errors, tracking, automations, segmentation, channel management, retention policies and privacy policies.
• Work alongside other Digital Marketing Operations analysts and specialists to ensure accuracy of reporting and data governance programs.
• Monitor and update scoring, MQL and lead lifecycle operational programs to support alignment between Marketing, Sales, Customer Success, and other business units.
• Manage integrations, including CRM, event management platform, webinar platform, live chat, and other tools in the technology stack.

Senior Marketing Automation Specialist

Marketing Automation Specialist overseeing Marketo strategy and execution. Collaborating with diverse teams to optimize campaigns and drive healthcare innovation.

Alberta Machine Intelligence Institute (Amii) is a world-leading AI Institute that advances the field of artificial intelligence through groundbreaking research and transformative technologies. Amii partners with organizations, from startups to global enterprises, to create actionable AI strategies and develop custom AI solutions. The institute is also committed to creating inclusive opportunities for engagement in AI education and literacy, ensuring that AI benefits all members of society.

Amii grows machine intelligence capacity and capabilities in Alberta.Originally formed in 2002, the Alberta Machine Intelligence Institute (Amii) explores the frontiers of scientific knowledge and drives business adoption in the fields of machine learning & artificial intelligence, together called machine intelligence. Through world-class research, development and education, our team of experts, including over 120 staff and students, work to advance academic understanding at the University of Alberta and other affiliated institutions and to leverage world-leading academic talent and expertise to grow Alberta's machine intelligence literacy and build AI and machine learning capabilities in business – from early adoption to advanced research and development.Amii is home to some of the world’s brightest minds in machine intelligence.

Alberta Machine Intelligence Institute (Amii)

• Supports the strategic planning and leads the execution of all marketing operations
• Develops, owns, and executes marketing operations, product marketing, and brand management strategies that align with organizational goals
• Leads and optimizes marketing automation processes to drive efficient, data-driven campaigns
• Ensures CRM data accuracy, seamless execution of automated workflows, and strategic adoption of new marketing technologies
• Understands and manages data flows between MarTech tools and the broader organization
• Develops and deploys customer journeys and campaigns at all lifecycle stages
• Proactively communicates insights and results from marketing initiatives to internal stakeholders
• Works collaboratively with cross-functional teams to derive insights that support business growth and management
• Documents and creates roadmaps for marketing automation standard operating procedures
• Delegates tasks effectively to team members of the Marketing & Communications team
• Offers expert advice on marketing strategies
• Analyzes market trends, competitive landscapes, and client insights to inform product positioning
• Establishes and shares best practices in marketing
• Collaborates with cross-functional teams to develop and execute go-to-market strategies for new product launches
• Assesses the effectiveness of marketing campaigns
• Organizes and leads workshops or training sessions on marketing concepts

Director, Marketing Operations

Director of Marketing Operations leading marketing strategies at Amii. Oversee marketing tactics, optimize processes, and support AI literacy and commercialization.

Clio is a cloud-based legal technology company that provides comprehensive legal practice management software for law firms. The platform offers a range of solutions including client intake, billing, document management, and calendaring to streamline law firms' operations. Clio is designed to improve the efficiency of legal practices by automating administrative tasks and providing secure, reliable data storage with a strong focus on data security. The software is enhanced with features that accommodate different areas of legal practice, and it integrates with over 250 other tools to optimize workflow for legal professionals. Clio serves solo practitioners as well as small to large law firms worldwide.

Clio is the world's leading provider of cloud-based legal technology, providing lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Our products redefine how lawyers manage their firms by equipping them with the tools they need to run their firms securely from any device, anywhere.

For over 16 years, we have been at the forefront of creating innovative, cloud-based solutions tailored to the unique needs of the legal industry. Clio is the legal industry’s only end-to-end software solution for law firms, powering every aspect of the client journey from intake to invoice. Through our innovative platform design, Clio centralizes multiple products, legal payments, technology integrations, and legal workflows in one operating system, so legal professionals can focus on doing what they do best—lawyering.

We have earned the endorsement from over 100+ law societies and bar associations around the world, including recognition from all 50 state bar associations in the United States. We take immense pride in the fact that Clio has the most 5-star reviews of any legal practice management software.

With global headquarters in Vancouver, Canada, Clio boasts a diverse and talented workforce of 1,000 employees and has offices in Toronto, Calgary, Dublin, and Sydney. Our impact reaches far and wide, with more than 150,000 legal professionals that use our technology, spanning across 100 countries. Our robust ecosystem includes partnerships with over 250 app integration partners and 50 Clio Certified Consultants.

Clio - Cloud-Based Legal Technology

• Building scalable marketing programs, including but not limited to emails, nurtures, webinars, events, direct mail, forms, and content syndication automations
• Collaborating with a global team (demand generation, product marketing, content, customer marketing, channel partner, and design team) on projects
• Baking email best practices into your builds
• Optimizing and building data hygiene, compliance, segmentation, and operational automations
• Analyzing and sharing insights on campaign performance, database growth, email metrics, and lead funnel
• Assisting the MarOps team with implementing new technology for the marketing team and documenting processes
• Supporting the MarOps team in delivering training on marketing tools, reports, and data while helping to drive adoption of SOPs, systems, and tools
• Executing tasks on time and error-free
• Keeping task statuses updated and communication flowing on task tickets

Marketing Operations Specialist

Marketing Operations Specialist at Clio managing scalable marketing programs and collaborating with global teams. Optimizing data processes and implementing technology for efficient campaign execution.

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.Visit www.Manulife.com to find out more.For Manulife terms of use, please visit http://bit.ly/SM_Terms

Manulife

• Identify and implement tools and technologies that enhance team collaboration, reporting, and execution.
• Oversee day-to-day operations of the Canada Brand marketing team, ensuring alignment across functions and seamless execution of marketing initiatives.
• Lead the development and continuous improvement of marketing processes, workflows, and governance frameworks to drive operational efficiency and consistency.
• Partner with cross-functional teams to integrate planning efforts, ensuring marketing strategies are aligned with business priorities and timelines.
• Manage and track the marketing budget, including forecasting, reconciliation, and reporting, ensuring financial accountability and transparency.
• Facilitate team annual planning to support strategic goal setting and performance tracking.
• Manage Tier 1–3 agency relationships for Canada Segment, including relationship health, ways of working, optimizations and financial deliverables.
• Lead annual agency planning, retainer utilization, and spend reporting.
• Manage vendor contracts, procurement processes (including RFPs), onboarding/offboarding, and risk reviews.
• Identify and evaluate strategic marketing opportunities that align with business goals and market trends.
• Lead high-impact initiatives from ideation through to execution, ensuring cross-functional alignment and measurable outcomes.
• Collaborate with internal stakeholders to define project scope, success metrics, and execution plans.
• Drive innovation by piloting new approaches, tools, or campaigns that enhance brand presence and marketing effectiveness.
• Monitor and report on initiative progress, ensuring timely delivery and continuous optimization.

Manager – Marketing Operations, Strategic Projects

Manager leading marketing operations and strategic initiatives for a Canada Brand team at Manulife. Overseeing agency management, vendor operations, and driving marketing excellence in a global environment.

Hybrid Marketing Operations Managers roles in Canada

Browse 4 hybrid marketing operations managers roles hiring in Canada plus related opportunities such as marketing, digital marketing, marketing analyst, revenue operations and business operations.

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