Governance & Operation Specialist enhancing service delivery across France and Luxembourg. Engaging with teams to maintain quality frameworks and drive continuous improvement initiatives.
About the role
- Governance Analyst supporting UK Operations Governance Team by managing risk and control activities. Playing a key role in delivering an effective governance framework in a flexible work environment.
Responsibilities
- Help deliver an effective Governance and Risk Management Framework for UK Operations
- Coordinate and support documentation for risk and control activities across UK Operations
- Manage governance administration and support the use of relevant systems within the Operations function
- Ensure timely completion of risk, controls, and governance actions
- Assist with quarterly risk management reviews and controls testing
- Organise and support Operations Governance meetings
- Review existing Governance Frameworks, suggesting improvements where needed
- Foster a strong governance culture by building positive relationships with stakeholders
- Support the team with breach and event logging
- Drive data-led improvements by designing and building Power BI dashboards and Power Apps solutions
Requirements
- Confident using Microsoft PowerPoint, Excel and Word
- Comfortable with AI tools such as ZuriChat and CoPilot
- Experience designing and creating solutions with Power BI and Power Apps
- Excellent verbal and written communication skills
- Committed to high-quality work and meeting deadlines
- Effective working independently and as part of a team
Benefits
- 12% defined non-contributory pension scheme
- annual company bonus
- private medical insurance
- option to buy up to an additional 20 days holiday
- ability to sell some of your holiday
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