Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- Learning Experience Designer designing and delivering innovative, engaging learning experiences for Müller UK & Ireland. Combining instructional design expertise with digital creativity and emerging technologies.
Responsibilities
- Design end-to-end learning experiences that integrate digital, virtual, and face-to-face elements
- Apply human-centred design principles to create engaging, inclusive, and accessible learning journeys
- Use data and learner insights to personalise experiences and improve engagement
- Incorporate innovative approaches such as gamification, microlearning, and mobile-first strategies
- Create interactive e-learning modules using tools such as Vyond, Synthesia, and Adobe Express
- Build storyboards and scripts aligned to learning outcomes and brand standards
- Collaborate with SMEs to translate complex information into meaningful learning experiences
Requirements
- Degree or equivalent in Instructional Design, Educational Technology, or related field
- Proven experience in designing blended and digital learning experiences
- Proficiency in e-learning authoring tools (Articulate 360, Adobe Captivate, etc.)
- Strong understanding of adult learning theory and inclusive design
- Graphic design, multimedia development, video editing and animation creation experience
- Experience in mobile learning and microlearning formats
- Curious and experimental mindset – embraces innovation
- Strong project management skills – ability to prioritise and manage multiple projects
- Excellent attention to detail with a focus on quality and learner experience
Benefits
- Competitive salary
- Generous annual bonus
- Life Assurance
- Health Care Cash Plan
- 25 days holiday plus bank holidays (rising with service)
- Enhanced Maternity & Paternity Family Leave
- Enhanced Bereavement Leave
- Pension Employer Contribution Scheme (matched up to 8%)
- Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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