Own the commercial performance, growth, and unit economics of Zoox’s service in key launch cities, with accountability for revenue, profitability, and city-level P&L health.
Translate market intelligence into actionable strategies, serving as the executive “Voice of the Market” to guide Product, Engineering, Policy, and Service Operations toward decisions that unlock adoption and long-term marketplace health.
Develop, test, and scale new monetization opportunities..
Conduct deep diagnostic analysis of supply-demand balance, customer behavior, funnel performance, cost drivers, and service quality to identify and resolve barriers to growth.
Build and operationalize repeatable city-level playbooks, ensuring standardized and data-backed decision-making across launch, stabilization, and growth phases.
Collaborate tightly with Operations, GTM, Policy, and Safety teams to successfully navigate local regulatory constraints, permitting requirements, operational limits, and fleet availability challenges.
Drive rapid experimentation, validating hypotheses through controlled pilots, marketplace interventions, and data-backed iteration loops.
Influence senior leaders through compelling narratives, blending data, customer insights, and market context to shape company-wide commercialization strategy.
Requirements
8+ years of experience in strategy & operations, GTM, marketplace operations, commercialization, new markets, or similar roles in high-growth tech, mobility, marketplace platforms, or regulated industries.
Demonstrated ownership of P&Ls or key business lines, with a track record of improving profitability, ramping new markets, or scaling complex operations.
Strong analytical and problem-solving skills, with proficiency in using AI tools to independently pull data, develop insights, and guide decisions.
Experience driving Go-to-Market execution, including cross-functional readiness, feature rollouts, operational scaling, customer adoption strategies, and localized market activation.
Ability to influence executive stakeholders, synthesize ambiguous data, and convert insights into clear recommendations and aligned action plans.
Experience navigating regulatory environments, government stakeholders, or compliance-heavy markets (mobility, transportation, gig economy, healthcare, aviation, etc.).
Exceptional communication and narrative-building skills, with the ability to advocate for city needs and articulate market realities across the enterprise.
A builder’s mentality, with comfort operating in ambiguity, running pilots, iterating quickly, and creating new processes or playbooks from scratch.
Demonstrated cross-functional leadership, especially with Product, Engineering, Operations, Policy/Legal, and GTM teams.
BA/BS required in Business, Economics, or related discipline; MBA or advanced degree preferred.
Benefits
health insurance
long-term care insurance
long-term and short-term disability insurance
life insurance
Amazon Restricted Stock Units (RSUs)
Zoox Stock Appreciation Rights
paid time off (e.g. sick leave, vacation, bereavement)
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