Hybrid Analyst – Contingent Workforce Systems

Posted 3 weeks ago

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About the role

  • Analyst supporting workforce scheduling and time/attendance systems at Zoox. Collaborating across operational teams for adoption and integration.

Responsibilities

  • Gather and document detailed requirements for workforce scheduling and time capture.
  • Support system configuration and data validation.
  • Lead testing efforts, including unit testing, integration testing, and UAT.
  • Analyze workforce metrics and scheduling data to support operational decision-making.
  • Collaborate with the functional team to implement improvements and ensure adoption.

Requirements

  • 5+ years of experience with workforce scheduling, time, or attendance systems.
  • Exposure to call center or operations workforce environments.
  • Strong analytical, documentation, and problem-solving skills.
  • Experience supporting cross-functional implementation teams.

Benefits

  • Paid time off (e.g. sick leave, vacation, bereavement)
  • Unpaid time off
  • Zoox Stock Appreciation Rights
  • Amazon RSUs
  • Health insurance
  • Long-term care insurance
  • Long-term and short-term disability insurance
  • Life insurance

Job title

Analyst – Contingent Workforce Systems

Job type

Experience level

Mid levelSenior

Salary

$147,000 - $177,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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