Oversee people operations and compliance programs at Zip, enhancing employee experiences from onboarding to transitions. Collaborate across teams for strategic operational excellence.
Responsibilities
Architect and own critical people programs that scale from a hyper growth startup mode to a world class late stage company
Scale and own our global employee leave program, ensuring local compliance,a compassionate experience for Zipsters, and a repeatable process
Own and continuously improve our People Helpdesk, ensuring we continually improve our employee experience and learn from our data
Own people compliance across our global presence (e.g., I-9 program, EEO-1 reporting, People Handbook policy lifecycle), including cross-functional audit preparation with Payroll and Compliance Teams
Manage global benefit compliance (e.g., ACA reporting, insurable earning accuracy) in partnership with our brokers and TPA
Scale performance reviews and engagement survey programs, in close collaboration with the HRBP Team
Build and maintain trackers, dashboards, and reports that support the People Team and Zip Leadership in their people and business planning
Requirements
5-10 years of progressive experience in People Operations or People Program Management at a growing, global organization
Experience scaling people programs at companies beyond 1,000 employees
Proven experience building and maintaining strategic people dashboards/reports
Deep functional knowledge of global leave management policy and best practices
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