Assistant Program Manager at North Suffolk managing direct support staff for disabled Individuals in a group home setting. Responsible for ensuring appropriate service delivery and client care in a supportive environment.
About the role
- Oversee people operations and compliance programs at Zip, enhancing employee experiences from onboarding to transitions. Collaborate across teams for strategic operational excellence.
Responsibilities
- Architect and own critical people programs that scale from a hyper growth startup mode to a world class late stage company
- Scale and own our global employee leave program, ensuring local compliance,a compassionate experience for Zipsters, and a repeatable process
- Own and continuously improve our People Helpdesk, ensuring we continually improve our employee experience and learn from our data
- Own people compliance across our global presence (e.g., I-9 program, EEO-1 reporting, People Handbook policy lifecycle), including cross-functional audit preparation with Payroll and Compliance Teams
- Manage global benefit compliance (e.g., ACA reporting, insurable earning accuracy) in partnership with our brokers and TPA
- Scale performance reviews and engagement survey programs, in close collaboration with the HRBP Team
- Build and maintain trackers, dashboards, and reports that support the People Team and Zip Leadership in their people and business planning
Requirements
- 5-10 years of progressive experience in People Operations or People Program Management at a growing, global organization
- Experience scaling people programs at companies beyond 1,000 employees
- Proven experience building and maintaining strategic people dashboards/reports
- Deep functional knowledge of global leave management policy and best practices
Benefits
- 📈 Start-up equity
- 🦷 Full health, vision & dental coverage
- 🍽️ Catered lunches & dinners for SF employees
- 🚍 Commuter benefit
- 🚠 Team building events & happy hours
- 🌴 Flexible PTO
- 💻 Apple equipment plus home office budget
- 💸 401k plan
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Assistant Program Manager working with individuals in the group home, overseeing service delivery and staff performance. Responsible for crisis intervention, transport, and community integration activities.
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