Docketing Manager overseeing litigation docketing, managing calendar processes and compliance with court rules. Collaborating across teams and ensuring critical date management.
About the role
- Portfolio Maintenance Manager overseeing maintenance operations for multiple properties in San Francisco real estate. Ensuring high standards and timely responses to maintenance issues across the portfolio.
Responsibilities
- Oversee maintenance supervisors, including hiring, scheduling, and assigning work.
- Review employee performance and recommend salary increases, promotions, transfers, and any necessary disciplinary actions, including demotions and terminations.
- Oversee individual properties as assigned to them, including the maintenance staff at those properties.
- Conduct regular reviews of property maintenance performance, identifying trends, gaps, and opportunities for improvement for 100% of the portfolio.
- Ensure quality control of unit turns, including thorough inspections and verification of punch list completion.
- Monitor the timely and effective resolution of tenant work orders across TNDC Property Portfolio.
- Evaluate Maintenance Supervisor and/or Maintenance Lead’s performance, verify accurate tracking and completion, and provide guidance to address delays or recurring maintenance issues.
- Oversee maintenance projects at the site level, ensuring they are completed on time and within budget.
- Manage non-insurance-related repair projects, coordinating with vendors and internal such as Risk Management, Asset Management, and others in the Operations department.
- Track and resolve Notices of Violation (NOVs) and ensure compliance with local codes and regulations.
- Coordinate and support annual inspections, including preparation, execution, and follow-up.
- Lead emergency response efforts for unit-level emergencies, ensuring safety and swift resolution.
- Meet weekly with Maintenance Supervisors and Leads for “Maintenance Mondays” to review maintenance metrics, provide direction, and offer support to drive solutions and maintain performance at or above industry standards.
- Work closely with Associate Directors of Property Operations (ADPOs) to ensure maintenance initiatives and directives are being implemented effectively across their respective portfolios.
- Provide guidance and support to on-site maintenance teams, promoting consistency and best practices across the portfolio.
- Collaborate with the Director of Operations to develop and implement maintenance strategies and standards, then partner with the ADPOs and Property Supervisors for implementation.
- Other duties as requested.
Requirements
- Bachelor's degree in a related field preferred
- Minimum 5 years of property maintenance experience
- Experience in a supervisory role is required
- Certifications in property management are a plus
- Strong understanding of maintenance operations
- Proven track record of managing multiple properties
- Excellent problem-solving skills
- Ability to work flexible hours, including evenings and weekends
Benefits
- Pay Scale: $95,908 - $106,545 a year
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