Restaurant and Bar Assistant Manager at The Queen's Club, an exclusive private members' Club in London. Responsible for member service and overseeing bar operations in a prestigious environment.
About the role
- Assistant Store Manager responsible for driving sales and employee development at Coach store. Overseeing operational efficiencies and ensuring brand standards are met in Central Valley, NY.
Responsibilities
- Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
- Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
- Holds the management team accountable for personal productivity and management contribution.
- Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager.
- Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics.
- Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives).
- Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed.
- Develops team to build long-term relationships with customers to drive business.
- Ensures all daily tasks are completed without negatively impacting service of Coach standards.
- Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager.
- Adheres to all retail policies and procedures including POS and Operations.
Requirements
- 1 to 3 years of previous management experience in a luxury retail service environment preferable.
- Possess current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
- Ability to execute at a fast pace.
- Ability to communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
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