Jr. Solutions Engineer providing technical support and product advocacy for Zenlayer's solutions. Working closely with sales team to lead deployments, implementations, and integrations.
Responsibilities
Providing technological support, product demonstrations, and creating solution proposals.
Creating pre-sale tools and documentation.
Consolidating customer needs and convey requirements to Product Management conveying.
Leading deployments, implementations and integrations with the after-sales delivery team to ensure on-time and accurate project delivery.
Accompanying the Sales team to visit customers and explore new business opportunities.
Responding to functional and technical elements of RFI’s/RFP’s.
Owning customer journey for creating a successful proof of concept (POC).
Training the sales on Zenlayer products.
Providing periodic reports on Industry trends and market competition.
Additional tasks as deemed necessary by the supervisor.
Requirements
Bachelor's degree in Computer Science or Networking relevant major.
1-3 years of data center, networking, colocation, or related experience.
Foundational understanding of networking technology, including: LAN and WAN technologies, Switching and routing, Security (Firewalls and Filtering technologies), Cloud Hosting infrastructure architectures within, data center, and SDWAN industries.
Strong communication skills to be a bridge between customers and engineering team.
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