DLP Product Owner responsible for managing ZEISS Data Loss Prevention services globally. Overseeing service delivery for security-critical applications across various platforms.
Responsibilities
Own and develop the DLP product roadmap aligned with domain strategy and business requirements
Ensure high‑quality, SLA‑compliant service delivery together with providers; serve as the top escalation point for operational issues
Translate business needs into functional and technical requirements and drive continuous product improvements
Oversee service performance, quality, KPIs, compliance (e.g., GDPR, CSOPs), and full ITSM process adherence
Ensure all service documentation and the Service Handbook remain up to date
Communicate service changes, roadmap updates, and operational status to stakeholders across the organization
Plan and lead DLP‑related projects of various sizes, including milestone definition, and controlling
Support benchmarking, internal audits, and security/compliance initiatives
Requirements
Proven experience with Data Loss Prevention technologies (e.g., Microsoft Purview DLP, Endpoint DLP, Cloud App Security, Email DLP)
Strong background in IT Service Management, product ownership, or service delivery for security‑critical services
Solid understanding of data protection, data classification, and regulatory requirements (GDPR, ISO27001, NIST)
Experience working with external providers and managing SLAs, KPIs, and service quality
Strong analytical skills with the ability to structure, prioritize, and drive complex topics
Excellent communication skills in English; ability to collaborate with global teams and translate technical content for non‑technical audiences.
Benefits
Diverse corporate functions that contribute to strategic orientation and success
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