Field Service Engineer responsible for maintaining and troubleshooting battery energy storage systems. Providing technical support and ensuring customer satisfaction in the USA.
About the role
- Field Service Technician working with ZEISSs custom equipment installation and servicing. Collaborating with customers and R&D teams to enhance production systems.
Responsibilities
- Install and service custom equipment.
- Interact with customers and cross functional service groups that support and launch ZEISS products into the field.
- Aid the R&D team with engineering work in relation to design, build, and new system testing.
- Support the production of systems during various stages of assembly and setup.
Requirements
- Minimum, High School graduate, completed GED or equivalent.
- AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
- Prior experience working with hand tools and basic electrical test equipment.
- Microsoft operating system knowledge is required.
- Capable of unassisted physical lift of one article weighing up to 75 pounds.
- Able and willing to work minimum of 50 hours per work week.
- Regular + OT.
- Ability to work in an industrial production shop floor environment.
- Valid Driver License required.
- Excellent communication and customer service aptitude.
- Nice to haves: Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
- Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.
Benefits
- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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