Hybrid Field Service Engineer

Posted 2 hours ago

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About the role

  • Field Service Engineer responsible for maintaining and troubleshooting battery energy storage systems. Providing technical support and ensuring customer satisfaction in the USA.

Responsibilities

  • Maintain strong customer relationships through professional communication and support.
  • Diagnosing and troubleshoot electrical, mechanical and software issues for battery systems both remotely and on-site.
  • Manage third party contractors.
  • Provide onsite technical support and training to customers on system operation and safety.
  • Document service activities, maintenance records, and technical reports accurately.
  • Ensure compliance with industry safety standards and environmental regulations.
  • Respond to emergency service requests and resolve issues under time-sensitive conditions.
  • Ensure compliance with contractual terms, conditions, and service-level agreements.

Requirements

  • Bachelor's degree in electrical engineering, Mechanical Engineering, or related field (or equivalent technical experience).
  • 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics.
  • Strong knowledge of electrical systems, troubleshooting, and diagnostic tools.
  • Ability to travel frequently to customer sites.

Benefits

  • Equal Opportunity Employer
  • Professional development opportunities

Job title

Field Service Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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