Service Category Manager overseeing category management operations for business objectives and revenue growth. Collaborating with departments and analyzing metrics for strategic improvements.
About the role
- Category Manager handling Non-Risk P&L in Zalora Philippines. Collaborating with marketing and commercial teams to drive profitability and manage supplier relationships.
Responsibilities
- Managing the entire Non-Risk (Sports & Footwear) P&L in Zalora Philippines
- Responsible for category profitability results, and is a driver of marketing investments: ZAP income, rebates, option to return, and other revenue coming from local suppliers
- Collaborates with and supports other Commercial Category Managers / Heads in identifying opportunities to ensure that suppliers are successfully represented across all product
- Collaborates with the Commercial Head / Director to set the strategic direction and OKRs for Non-Risk and to achieve the target KPIs defined by senior management
- Collaborates with marketing in the execution of revenue-generating initiatives with sellers in line with targets (e.g., ZAP, Co-fund, Sponsored Ads)
- Collaborates with the Category Managers and Planners to set NMV forecasts per category seasonally, including any reforecasts
- Reviews and signs off on product/brand reviews, SWOTs, and lessons learnt to showcase ownership and understanding of the area
Requirements
- Bachelor’s degree in Business, Marketing, Finance, Analytics, or related fields.
- 5-6 years’ experience in business development, category and/or account management, e-commerce, or retail; exposure to the footwear or sport industry preferred.
- Proven track record in negotiation (promotions, investment, contracts), JBP ownership/support, and revenue-driving campaign execution is a must.
- Excellent command of English
- Advanced working knowledge of Excel/Google Sheets preferred; strong with data analysis and insights storytelling.
- Great interpersonal and communication skills; strong stakeholder management and influence.
- Exceptional time management, attention to detail, high ownership, and problem-solving skills (able to identify root causes via data and propose practical solutions).
Benefits
- Willingness to work in a multicultural environment
- Team player with a coaching mindset
Job title
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