Onsite Service Delivery Manager

Posted 1 hour ago

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About the role

  • Service Delivery Manager at Zalaris ensuring smooth delivery of HR and Payroll services while managing client relationships and SAP processes.

Responsibilities

  • Ensure smooth delivery of HR and payroll services
  • Manage client relationships
  • Monitor SAP-related processes
  • Take responsibility for clients' service-related financial metrics, including budgeting and cost control
  • Manage and coordinate the implementation of change requests
  • Ensure compliance with internal controls, policies and compliance standards
  • Initiate automation initiatives such as RPA and support transition activities

Requirements

  • Bachelor's or Master's degree in Finance, Accounting, Business Administration or a related field
  • Professional experience with SAP and/or payroll
  • Experience with SAP HCM, global payroll and partner management
  • Understanding of HR administration and payroll processes
  • Experience outsourcing HR, finance, IT or other business processes
  • Fluent German and very good English skills
  • Strong client relationship management and process improvement skills
  • Strong business and service orientation, analytical mindset and customer focus

Benefits

  • Attractive and fair salary package
  • Company pension plan
  • Wellbeing and sports programs
  • Flexible arrangements to support work–life balance

Job title

Service Delivery Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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