Incident Manager managing incidents and implementing risk strategies at PayPal. Driving analysis to ensure effective incident resolution and cross-functional collaboration.
Responsibilities
Proactively manage a portfolio of incidents from initial intake through to effective and timely resolution
Drive in-depth analyses to pinpoint root causes and evaluate remediation strategies
Maintain incident records and deliver clear communications to audiences
Requirements
5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
Strong understanding of product and operations
Proven risk management, project management, and program management expertise
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