IT Support providing technical assistance for software and hardware issues within an agile insurance IT service provider. Collaborating with users and teams to ensure operational efficiency.
Responsibilities
Provide technical assistance
Troubleshoot software and hardware issues
Maintain systems
Assist users with IT questions and problems
Install and maintain software
Identify and resolve technical faults
Record, manage and coordinate support requests
Handle customers' technical inquiries
Train users on our software products
Design and deliver technical workshops, both on-site and virtually
Support our consulting team
Coordinate our release deployments
Responsible for operational processes
Assist with software testing
Requirements
Completed vocational training as an IT management clerk or as an IT specialist (Fachinformatiker), ideally with experience in a fintech company, bank, or insurance provider
Several years of experience in 1st and 2nd level support
High self-motivation and an independent, structured way of working
Enjoys troubleshooting and finding new solutions
Strong communication skills and a team player
Excellent knowledge of MS Office and other relevant software applications
German language skills at least C1 level; good English skills are a plus
Strong conceptual and analytical skills and a solutions-oriented approach
Benefits
Flexible working hours with a hybrid setup
State-of-the-art technical equipment
30 days of vacation per year
Company bike leasing
Deutschland-Ticket (public transport pass for Germany)
Personalized training budget for your professional development
Account Executive role overseeing development and execution of business plans at Marsh. Focused on profitability, client relationships, claims strategies, and team success.
Senior Sales Executive driving growth of Total Rewards Product and Services. Acquiring and developing mid - market clients across designated locations with a hybrid work model.
Client Executive in healthcare staffing responsible for enterprise client relationships and revenue growth. Leading a team to meet client needs and influence decision - makers in healthcare organizations.
Technical Sales Representative for a pioneer in building automation managing the Berlin region. Engaging with clients in various sectors and providing tailored solutions in home office setup.
Executivo de Vendas responsible for selling SaaS solutions with AI for commercial assistance. Conducting presentations, negotiations, and contract closures with clients mainly in real estate and automotive sectors.
Sales Executive at Philips focusing on high - value sales engagements with Federal Government in Advanced Visualization and AI. Leading negotiations and developing sales strategies for growth.
Strategic Account Executive responsible for driving growth of key accounts in Ultrasound for Philips. Cultivating executive relationships and implementing strategies aligned with company objectives.
Sales Consultant representing Southern Glazer’s as a trusted market family member. Building customer relationships and driving sales through consultative conversations and innovative solutions.
Sales Consultant responsible for consultative selling and customer relationship management at Southern Glazer’s. Driving sales revenue and customer business growth through effective communication and relationship building.
Sales Consultant building customer relationships and driving revenue for Southern Glazer’s wine and spirits. Engaging in consultative sales and leveraging data insights for business growth.