SAP Project Manager leading customer engagements for SAP AMS at YASH Technologies. Analyzing technical needs, managing SLAs, and driving service improvements in a collaborative environment.
Responsibilities
Lead a multi-year SAP AMS engagement for a billion-dollar customer
Engage stakeholders and lead customer conversations
Collaborate with the team to achieve common objectives
Manage SLAs, KPIs, Metrics, and reporting
Drive continuous service improvements
Requirements
Experience working with US and European customers
Ability to analyze technical needs and develop project scope of work documents
Experience in escalation management, resourcing, and team management
Knowledge of ITIL / PMP (certification preferred)
Deep expertise in one SAP module(s) or in ABAP
Benefits
Flexible work arrangements
Stable employment with a great atmosphere and ethical corporate culture
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