Executive Director overseeing research administration at New York Blood Center Enterprises. Providing strategic leadership and comprehensive support for research and sponsored programs.
About the role
- Atlassian Cloud Administrator optimizing Jira and Confluence Cloud environments for Xsolla's IT Operations team. Strong analytical skills required to excel in a fast-paced, collaborative environment.
Responsibilities
- Administer and optimize Jira Cloud and Confluence Cloud environments at an expert level, including projects, issue types, screens, schemes, workflows, and custom fields
- Manage and troubleshoot complex entity relationships and dependencies across the Atlassian ecosystem
- Design, implement, and maintain automation rules at both global and project levels to streamline workflows and improve team efficiency
- Perform regular garbage collection and system optimization to maintain peak performance
- Leverage Atlassian Analytics and Atlassian Data Lake for reporting, insights, and data-driven decision-making
- Identify, track, and manage legacy entities; plan and execute migrations and clean-up activities with minimal disruption
- Monitor system health, usage patterns, and adoption metrics to proactively address issues and optimize configurations
- Create and maintain comprehensive internal documentation for configurations, processes, and best practices
- Collaborate with cross-functional teams to gather requirements and implement solutions aligned with business needs
- Follow established change management procedures and team guidelines
Requirements
- Active Atlassian Certified Jira Administrator for Cloud certification
- Active Atlassian Certified Confluence Administrator for Cloud certification
- 5+ years of hands-on experience administering Atlassian Cloud products (Jira, Jira Service Management, Confluence, Atlassian Analytics) in enterprise environments
- Expert-level knowledge of Jira administration: projects, issue types, screens, schemes, workflows, permissions, and their interdependencies
- Deep understanding of Atlassian Cloud automation (global and project-level rules, triggers, conditions, and actions)
- Proven experience with system optimization, garbage collection, and performance tuning in Atlassian environments
- Excellent documentation skills with ability to create clear, comprehensive technical documentation
- Strong communication and collaboration skills; ability to work effectively within a team and follow established processes
Benefits
- 100% company-paid medical, dental, and vision plans
- Unlimited Flexible Time Off
- Personalized career roadmap for each employee
- Investment in professional development through training and educational opportunities
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