Hybrid Principal Engineer – Site Reliability, SRE

Posted 22 hours ago

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About the role

  • Principal Engineer driving systemic reliability improvements for Xero's software products. Leading technical initiatives and mentoring teams in engineering excellence.

Responsibilities

  • Drive strategic technical direction across the organisation, focusing on systemic reliability improvements.
  • Help define the standard for engineering excellence at Xero and lead initiatives to grow technical capabilities.
  • Evolve the technical architecture of our software.
  • Implement strategic capacity forecasting and performance optimisation to ensure critical systems accommodate growth without service degradation.
  • Simplify complex challenges and champion innovation and automation while designing expert-level tools and frameworks that significantly reduce manual toil.
  • Ensure the reliability, availability, and performance of products through proactive engineering and deep partnership.
  • Actively mentor and elevate the SRE capabilities of the wider organisation, setting code quality and best practices.

Requirements

  • Extensive career background in site reliability engineering, combined with advanced software engineering skills.
  • Expert-level knowledge of distributed systems, cloud platforms, and microservices architecture.
  • Skilled in designing and implementing expert-level automation frameworks and tools (not just one-off scripts).
  • Exceptional ability to mentor and guide others, fostering a culture of SRE excellence across the organisation.
  • Excellent communication and presentation skills, capable of influencing technical strategy across the organisation.
  • Proactive in identifying and driving opportunities for improvement by regularly reviewing delivery and production metrics.
  • Proven ability to translate ambiguous problems into actionable work and exercise strategic decision-making under pressure during critical incidents.

Benefits

  • Flexible working arrangements
  • Hybrid and fully remote options
  • Mentoring opportunities

Job title

Principal Engineer – Site Reliability, SRE

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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