Manager leading TELUS's national fibre build - to - market engagements across Canada. Overseeing project coordination and market readiness for new communities before commercial launch.
XE
Hybrid Associate Engagement Manager, Engagement Manager, Senior Engagement Manager
Posted 3 months ago
About the role
- Lead the development and deployment of Xcel Energy's operational system, providing process expertise and coaching teams. Collaborate with leadership and drive continuous improvement initiatives.
Responsibilities
- Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization.
- Drive the use of rally rooms and operating boards to standardize work.
- Utilize PDCA/A3 to drive continuous improvement based on business area goals cascaded down through the organization.
- Responsible for providing process expertise and analysis on issues through coaching and facilitation of teams.
- Act as a key liaison between the business area leadership, shared services, and One Way office.
- Communicate and report out on the status of business area improvements.
- Establish effective, collaborative working relationships with front line through senior leadership to maximize project efficiency, responsiveness, and resource allocation.
- Lead business area continuous improvement projects utilizing continuous improvement methodology to deliver substantial improvements in identified areas.
- Support process level metrics and influence accountability across process streams by supporting use of tools such as rally rooms, continuous improvement projects.
- Provide financial management of projects including budgeting, forecasting, actuals tracking, and savings implications.
Requirements
- Bachelor's degree or equivalent combination of education and experience with at least 5 years related business experience.
- Change management and/or program/project management experience.
- Ability to build relationships and effectively communicate to a variety of audiences and analyze ambiguous/complex business scenarios.
- Demonstrated ability to lead and influence others.
- Ability to adapt to change quickly and work within a diverse, cross-functional team environment.
- Understanding of core business processes/industry trends with ability to interpret and react to ongoing changes.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
Job title
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Experience level
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Degree requirement
Tech skills
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