Hybrid Change Manager

at Workman LLP

• Job title: Change Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Change Manager integrating process and change management across transformation programmes in the United Kingdom. Collaborating with teams to deliver successful digital transformation and process change in a hybrid role.

Responsibilities

• Work with internal and external stakeholders to develop our change management framework.
• Create clear plans for moving from current state to target state, including process mapping, programme management, and project documentation.
• Report to the Head of Business Operations and Management Board.
• Translate strategy into human impact, communicating benefits with the right messaging.
• Work closely with HR, Marketing, Compliance and IT teams, and with Professional Service Line Heads of Departments.
• Provide flexible support to help decision-makers understand their options.
• Assess the impact of business model changes against target state benefits.
• Run workshops, briefings and presentations to engage stakeholders.
• Coach leaders and managers on their change leadership responsibilities.
• Work collaboratively with programme delivery teams.

Requirements

• Proven track record of leading complex process and change management in professional services or similar sectors.
• Experience with IT-focused transformation programmes involving stakeholder engagement across multiple departments.
• Evidence of measuring change impact and reporting on deliverables and KPIs.
• Excellent communication, influencing and stakeholder management skills.
• Demonstrated ability to work collaboratively across functions and leadership levels.
• Strong analytical and problem-solving abilities.
• Pragmatic approach and emotional intelligence.
• Ability to stay calm under pressure and navigate political situations.
• Skills to manage multiple stakeholders and deliver consistent messaging across the firm.

Benefits

• Hybrid working for better balance – minimum three days in the office.
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance and wellness support.
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.