IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Senior Operations Manager responsible for guiding growth and performance in asset services across Americas. Ensuring safety, technical, and financial performance while achieving targets and embedding company values.
Responsibilities
- Directs and guides the growth, development and delivery performance across Americas
- Accountable for safety, technical and financial performance across Americas
- Assume budgetary and P&L responsibility and demonstrate clear safety leadership
- Achieve monthly and annual targets and embed company values
- Deliver performance management objectives, agreed business plans, budget and targets
- Reports on both opportunities and risks impacting on the business
- Provides mid-term direction to operational management team(s)
- Maintain operational integrity and excellence
- Ensure robust governance, subcontractor management, and performance reporting
- Establish and implement policies
- Participate in technical audits and peer reviews
- Actively identifies, pursues and develop opportunities for innovation
- Tracks risks and opportunities to maximize performance
Requirements
- Degree in Engineering, Scientific Discipline, or related technical field OR qualified in a commercial/business discipline with significant experience in a technical organization
- Recognized and accredited management qualification preferred
- Extensive track record of successful operational and strategic delivery within relevant industry sector
- Broad and deep understanding of the industry and strong networking and relationship building capability
- Experience of customer facing communication
- Strong relevant technical expertise or commercial/business management applied in a technical organization
- Understanding of management systems
- Knowledge of current HSSEA and other legislation as applicable in the industry
- Team building skills – motivating people, proactively enabling cross functional best practice
- Ability to lead change programs
- The ability to influence and challenge others to behave in ways consistent with the interest of the organization
- Business awareness and commercial acumen
Benefits
- Health insurance
- 401(k) retirement plans
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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